Restaurant Supervisor | Four Season
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Write your own music city story. Let us show you the real Nashville, connecting you to the creative spirit of the city’s artisans. Four Seasons is the new social hub of downtown Nashville’s SoBro neighbourhood, just steps from music, sports and entertainment. Feel the rhythm of our vibrant restaurants and event spaces, and the harmony of our Spa and rooftop pool – celebrating nature with views of the Cumberland River and Riverfront Park. With unparalleled Four Seasons service and warm Southern hospitality, we’ll inspire a truly authentic experience of Music City.
We are turning up the volume in Music City and we want you to join our playlist! This is an exciting opportunity to be part of a dynamic team with Four Seasons Hotel and Residences Nashville.
The Opportunity:
The new Four Seasons Hotel Nashville seeks a Restaurant Supervisor to join our talented pre-opening team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!
Our Restaurant Concept:
Located on the ground floor of our beautiful 40-story building, guests will be welcomed into a space that is light, open, and refined. Contained within will be a full dining room with open kitchen, dazzling bar and lounge, and outdoor terrace seating with views of the Cumberland River. Setting the scene for an unparalleled dining experience, our restaurant will delight guests with Southern Italian fare with a focus on seafood and local Southern influences.
Responsibilities Include (but are not limited to):
- Assisting the Restaurant management team in the training, supervising, counselling.
- Supervising the floor during meal periods to ensure that all standards and sequence of service are met through all the guest’s interactions.
- Ensuring that checklist, requisitions, and proper opening and closing functions are being completed each shift.
- Communicating effectively both verbally and in writing to provide clear direction to the staff.
- Observing performance and encourage when necessary
- Communicating with guest and employees using a positive voice. Listening to understand requests, responding with appropriate actions, and provide accurate information.
- Remaining calm and alert especially during emergency situations, heavy hotel activity, serving as a role model for the staff and other employees.
- Organizing special events for the team such as receptions, team building, parties etc.
- Maintaining rapport with all department and attend relevant meetings
- Providing guidance toward improvement and make necessary adjustment for consistency
- Moving throughout the facility and kitchen area (walk through) to visually monitor and take action to ensure food quality and service standard are met.
- Ensuring that all the standards and hotel cash handling procedures are met.
- Maintaining cleanliness of the outlet daily.
- Working closely with the Assistant/Manager in monthly inventory beverages, chinaware, glasses, silverware, and linen.
- Assisting in planning and setting up special events Easter, Christmas, etc.
- Ensuring maintenance of equipment by calling for repair and training staff on proper use.
- Supporting the entire Food and Beverage operation including supervising other areas if necessary.
- Maintaining a clean and organized work area
Preferred Qualifications and Skills:
- At least 1-2 years of experience in a Food & Beverage related position, luxury environment or fine dining preferred.
- Excellent communication skills. Reading, writing, and oral proficiency in the English language; an additional language an asset
- Must have a flexible schedule, ability to work early morning, afternoon, or evening shifts, weekends, and holidays
- Strong attention to detail and problem-solving skills
- Requires ability to operate computer equipment and other Food & Beverage computer systems
- Knowledge of the local Nashville area preferred
About Four Seasons Hotel & Private Residences Nashville
A soaring new landmark on the Nashville skyline, Four Seasons pays homage to the city’s creative spirit. 40 stories high, with 235 keys (42 suites) and 143 residence units, the property is located in the upmarket neighborhood of SoBro where floor to ceiling windows provide unobstructed downtown panoramic views. The hotel will feature 19,200 sq ft of meeting space, an indoor/outdoor restaurant, a luxury spa, and an outdoor pool deck.
Service Culture
Currently operating 120 hotels and resorts, and 45 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride, and satisfaction in what we do.
What to Expect
- Dynamic Employee Culture where you are encouraged to be your true self!
- Inclusive and diverse employee engagement events all year-round
- Competitive wages and benefits (Medical, Dental, Vision, Employee Assistance Program, and 401k Retirement Plan) as well as Vacation & Holiday Pay
- Sick Pay, Disability Coverage and Life Insurance
- Exclusive discount and travel programs with Four Seasons Hotels and Resorts
- Complementary Uniforms and uniform care
- Complimentary Employee Meals
- Comprehensive learning and development programs to help you master your craft.
- And so much more!
Visa Requirements
Authorization to work in the United States is required for this role.
FOUR SEASONS HOTELS & RESORTS
Four Seasons is dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. The deeply instilled Four Seasons culture is personified by its employees – people who share a single focus and are inspired to offer great service. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us, discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Learn more about what it is like to work at Four Seasons, visit us:
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
