Public Area Cleaner Overnight | Doubletree by Hilton

Job Description

An Overnight Public Area Cleaner is responsible for ensuring the cleanliness of public and work areas to deliver an excellent Guest and Member experience while managing customer issues and undertaking regular deep cleaning tasks

What will I be doing?

As an Overnight Public Area Cleaner, you are responsible for ensuring the cleanliness of public and work areas to deliver an excellent Guest and Member experience. An Overnight Public Area Cleaner will also be required to manage customer issues and undertake regular deep cleaning tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Ensure cleanliness of all public and work areas
• Carry out lost property procedures
• Manage customer service issues quickly and effectively
• Manage master keys in his/her possession
• Undertake regular deep cleaning tasks, e.g monthly deep cleaning and carpet shampooing as required
• Report maintenance issues to Maintenance Department
• Clean public areas and toilets nightly
• Comply with hotel security, fire regulations and all health and safety legislation
• Carry out any other reasonable task set by the hotel’s management

What are we looking for?

An Overnight Public Area Cleaner serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Excellent grooming standards
• Ability to work on own or in teams

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Experience in a similar position or industry

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!