Guest Service Associate – Housekeeping | Accor

April 12, 2024

Job Description

Job Description

  • To provide clean, hygienic, comfortable and hazard free areas in the hotel, in order to, thereby achieving maximum guest satisfaction & organizational profitability, in an achieve impeccable housekeeping standards in all areas of the hotel, as per organizational standards atmosphere of high individual morale.
  • Ensure that standards of cleanliness in assigned guest rooms are achieved and maintained on a consistent basis to provide the highest level of guest satisfaction in cleanliness and service.
  • Ensure to remain alert, courteous and helpful to the guests and co-workers at all times.
  • Responsible to clean the room, the public area, Executive Office etc., and other duties as assigned.
  • Any matter which may affect the interests of the hotel should be brought to the attention of the Management.

Qualifications

  • Excellent verbal and written communication; analytical and reasoning skills; well versed with problem solving techniques.
  • Strong organizational skills.
  • Minimum 1 year of relevant experience
  • Good operational knowledge

Location