Groups & Events Manager (m/f/d) – OC East | Melia Hotels International
Job Description
“The world is yours with Meliá”
Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family.
It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?
Because belonging to the great Meliá family is being VIP
You will enjoy My MeliáRewards which is the exclusive loyalty programme for our employees with exclusive benefits and advantages.
In addition, enjoy the My MeliáBenefits programme: with flexible remuneration, exclusive discounts on a variety of products and services, active and healthy lifestyles, and charitable initiatives. Be as proud to belong to Meliá as we are of you
Your tasks:
- Supports the Area Director of Operations in the implementation of the Meeting & Events strategy for all the six hotels in OC East, responsibility to meet the objectives defined in the Business Plan for each hotel
- Supports the Area Director of Operations in the preparation of quantifiable and qualitative objectives for the Group & Events team
- Responsible for achieving the budget for the MICE segment both in terms of rooms (number of room nights and room revenue), event room rental and F&B sales associated with groups through the management of the Group & Events Quotation team in the operation sales area
- Define upselling objectives for each hotel group/event to surpass budget
- Develops working relationships with outside vendors and establishes prices and service agreements to enhance the event experience.
- Define the action plan to generate business through social events and meetings with or without accommodation. These actions will become part of the department’s Business Plan
- Participate in budget preparation for the MICE segment and the Annual Business Plan of hotels in the sales area
- Maintain fluid and appropriate communication with the Group Sales team in each hotel and update them on issues related to their functions/responsibilities (site inspections, specific room set-ups, etc.)
What we are looking for:
- You have completed a degree in hotel management, tourism or a comparable field or you have a similar qualification
- You worked already in a similar role and you know how to handle different properties
- You are organized, structured and do not lose track of your tasks
- You are a strong communicator and enjoy working in a team
- You like customer contact and know how to respond individually to different personalities
- You are fluent in German and English
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is “Towards a sustainable future, from a responsible present“. Thanks to al our collaborators, we make it possible.
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