Butler- On Call- Mandalay Bay | MGM Resorts International

Job Description

Before applying, please review the following to ensure your application process goes smoothly.

The application below will automatically populate your job history from your Workday profile. You may edit it below or you may follow the steps to update this information in your profile, especially if you plan to apply to multiple roles and do not wish to edit each time.

  • From Workday, click “View Profile” at the top right corner.
  • Under the “Summary” tab, click edit to update your “Job History” to reflect your most recent skills and work history, including your current position.

After you’ve completed these steps, come back to this application page and you’re ready to apply!

PRIMARY PURPOSE: 

As a Butler, you will set the stage for guest experience with your welcoming smile and superior service, while preparing and coordinating their suites.  By understanding their unique stories and needs, you will own their experience to create WOW moments and memories they will carry with them far beyond their stay with us. 

 

PRINCIPAL DUTIES AND RESPONSIBILITIES: 

  • Prepare suite prior to guest arrival  

  • Provide food and beverage service to designated suites 

  • Coordinate with other departments as needed to ensure superior guest service 

  • Maintain butler pantry and equipment 

  • Maintain accurate property information  

  • Perform other job-related duties as requested 

 

THE IDEAL CANDIDATE: 

  • Has a high school diploma, GED, or equivalent 

  • Has experience in guest services, preferably in a resort setting 

  • Currently has Alcohol Awareness, Food Handler’s, and Sherrif’s card or the ability to obtain one

 

THE PERKS & BENEFITS:  

  • Future growth potential within the company  

  • Wellness incentive programs to help you stay healthy physically and mentally 

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more  

  • Free meals in our employee dining room  

  • Free parking on and off shift  

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community 

 

Are you ready to JOIN THE SHOW? Apply today! 

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