Total 10+ years of experience in Hotel PMS and Wi-Fi network setup implementation for India’s leading hotel brands like Marriott, Accor, Hyatt
• Successfully implementation of smart home project display unit at Radisson Hotel Kharadi for Godrej properties (Manjari site)
• Experience in planning, design, implementation and configuration of network security & switching setup.
• Experience in Active Directory for Creating and maintaining User accounts, Profiles, Security, rights, disk space and process monitoring.
• Maintenance and troubleshooting of network and security architecture.
• CCNA and CCNP certified
• AWS cloud practitioner training completed, EC2, S3.
• Knowledge of Azure Virtual Networks (VNets), subnets, Azure network settings, configuring virtual machines, Remote login to Virtual Machines to troubleshoot, monitor and deploy applications.
• Client Interaction over the Phone or Emails to provide technical solutions.
Bachelor of Computer Science
Work & Experience
• Managing Serum Institute of India (SII) IT policies • Managing G-suite • Managing Office 365 • Managing on site servers and Hyper-v • Network Planning & Implementation • Managing vendors • Coordinated IT operations activities to deliver smooth flow of daily business needs. • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications. • Managed network and system performance, conducting troubleshooting, security patching and maintenance. • Coordinated technical training and personal development classes for staff members. • Created and terminated user's accounts from start to finish in business applications. • Updated customers and senior leaders on progress and roadblocks.
• Managing Radisson Hotel Group IT policies • Managing on site servers and Hyper-v • Managing Guest Internet service • Network Planning & Implementation • Managing vendors • Provides technical support to hotel associates and guests so they can utilize RHG technology to achieve their goals • Primarily involved in the Installation and Support of an Opera, • Micros, Alif system, Passport Scanner and all hotel applications and • Infrastructure • Managing the IP Telephones and the PBAX system, • Procuring the RHG approved Laptop and Desktops and Printers • Imaging of New Laptops and Desktops, Installation and troubleshooting of Microsoft Platforms such as Windows XP, win7, win8 & win10 • Designed company-wide backup and data retention policies, monitoring ongoing efforts to prevent data loss