Olena Henova

I am a Guest Services Agent and an enthusiastic and positive person, always searching for new challenges, which contribute to self-improvement. Positively responding to challenges and working under pressure.

• Setting up the dining room and arranging/laying tables
• Welcoming/greeting guests
• Handling reservations and table allocations
• Coordinating dining room service
• Ensuring immaculate customer service
• Coordinating the activities of dining room staff
• Working with the chef and sommelier on the menu and wine list creation
• Making reports & working with documents
• Requisition & Inventory
• Cashiering