ashanfaisalofficial

Once in a life-time experience to serve the fans of Qatar Global Sports Event 2022 (FIFA World Cup). Responsibilities Include: ▪ Handling keys of up-to 1,480 rooms. ▪ Register and process check-in for all arrivals. ▪ Handle guest checkouts efficiently and professionally. ▪ Update guest information on the computer after a complete check-in. ▪ Fulfill guest requests and liaise with the department concerned to ensure immediate follow-up. ▪ Handle guest room keys and ensure effective control for guest security. ▪ Report any unusual occurrences or requests to the department head. ▪ Be aware of the project's Accident Prevention Policies. ▪ Ensure the cleanliness and neatness of the front office area. ▪ Ensures that all guests are greeted on arrival & departure. ▪ Review logbooks to verify outstanding and follow-up pending. ▪ Identify any special assignment for the day. ▪ Check your property situation, occupancy, groups, etc. ▪ At the end of the shift or the day, he has to communicate all information that the next shift has to know for a well running of the operations. ▪ Prepare for daily arrivals in terms of room allocations and special guest requests. ▪ Co-ordinate with colleagues whenever necessary regarding operational concerns. ▪ Be familiar with the operational procedures. ▪ Participate in regular meetings and briefings as scheduled. ▪ Participate in any scheduled training and development programs that may improve personal or departmental standards.

Responsibilities Include: ▪ Confirm and process reservation requests. ▪ Monitor room sales and improve sales technique. ▪ Managing and updating inventory and rates on online channels (OTA’s). ▪ Handle inquiries and obtain correct information regarding details of reservation. ▪ Ensure all information pertained to reservations are properly taken and entered the system. ▪ Managing 21 Hotels and resorts reservations process through various communication platforms. Business or sector: The three-star hotel chain owned by Hashoo Group in Pakistan.

Responsibilities Include: ▪ Handling keys of up-to 125 rooms. ▪ Assist the Duty Manager in daily task. ▪ Register arriving guests and assign rooms. ▪ Make, confirm, cancel and change reservations. ▪ Responsible for greeting every guest upon arrival. ▪ Provide information on hotel facilities and services. ▪ Prepare documents and keys required for registration. ▪ Arrange services required for guests with special needs. ▪ Provide detailed information about points of interest in the area. ▪ Process guests' departures calculate charges and receive payments. ▪ Concierge services including booking activities, dining reservations and transport. ▪ Promptly and courteously attend to telephone calls and text messages, directing as appropriate. Business or sector: The four-star hotel in Pakistan.

Responsibilities Include: ▪ Delivering mail and messages. ▪ Providing front desk services to guests. ▪ Processing meal and beverage requests. ▪ Accommodating general and unique requests. ▪ Coordinating with bell service and staff management. ▪ Greeting guests upon arrival and making them feel welcomed. ▪ Helping front office colleagues at reception of up-to 210 rooms. ▪ Learn how to diffusing conflict or tense situations with guests in hotel. Business or sector: The five-star hotel chain owned by Avari International Hotels in Pakistan.