It often amazes me how difficult some companies make it to do business with them. I could share so many examples, but let’s use the restaurant industry to illustrate my point.
Separate Checks: A Metaphor for Good and Bad Customer-Focused Policies
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- October 9, 2024
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U.S. hotel results for week ending 12 October
Helped by the Columbus Day/Indigenous Peoples’ Day calendar […]
’Stay Like’ Wicked: Hilton and Universal Pictures Debut One-of-a-Kind Suite Inspired by Characters Elphaba and Glinda from the New Film
This holiday season, Hilton and Universal Pictures invite […]
