Usher – Borgata | MGM Resorts International

Guest Services & Relations
Atlantic City, New Jersey, United States
August 14, 2024
Part Time

Job Description

Before applying, please review the following to ensure your application process goes smoothly.

The application below will automatically populate your job history from your Workday profile. You may edit it below or you may follow the steps to update this information in your profile, especially if you plan to apply to multiple roles and do not wish to edit each time.

  • From Workday, click “View Profile” at the top right corner.
  • Under the “Summary” tab, click edit to update your “Job History” to reflect your most recent skills and work history, including your current position.
  • Under the "Contact" tab, in your Workday profile click edit to update the privacy settings for your phone number and email address to show “Public” allowing hiring managers to contact you. Simply click on "Contact" to change your setting. "While you’re there, make sure your number and email are correct too!

After you’ve completed these steps, come back to this application page and you’re ready to apply!

The SHOW comes alive at MGM Resorts International

 Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

 THE JOB:

As an Usher, you will set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE STARTING RATE: $16.00

 THE DAY-TO-DAY:

  • Greet guests with eye contact, a smile and a friendly, welcoming greeting

  • Checking and scanning tickets and directing guests to their seats

  • Informing guests about the locations of the restrooms, refreshments and exits

  • Maintain awareness of crowd situations

  • Advise supervisor and/or management of all unusual customer or safety concerns

MINIMUM REQUIREMENTS:

  • High school diploma or GED

  • 6+ Months of Prior Relevant Experience

  • Work varied shifts, to include weekends and holidays

 THE IDEAL CANDIDATE:

  • Maintain a friendly, polite demeanor, effective listening abilities with strong judgment skills

  • Able to observe and remember details and to follow directions effectively

  • Able to effectively communicate in English, in both written and verbal forms

  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts

  • Maintain a professional, neat and well-groomed appearance adhering to company standards

 THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more

  •   Free meals in our employee dining room

  • Free parking on shift

  • Healthcare, financial, and time off benefits

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

 Are you ready to JOIN THE SHOW? Apply today!

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