Supervisor – Stewarding (MGM National Harbor) | MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.  

THE JOB: 

As a Steward Supervisor, you will be responsible for assigned operational functions within the department. You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE DAY-TO-DAY: 

• Supervise assigned operational functions within the department consistent with the strategic plan, the fiscal budget, and the company’s short term and long-term profitability objectives
• Supervise assigned staff to include: hiring recommendations that encompass the company’s diversity commitment; training; coaching; performance feedback, recommend and administer discipline, and scheduling
• Make routine inspections of all equipment and kitchen areas to ensure that cleanliness and sanitary procedures are maintained
• Provide ideas and suggestions for new products, services, technology and process
• Make routine inspections of all equipment ensuring that all equipment is in proper mechanical working order
• Assist in maintaining the inventory and record keeping for all dinnerware, flatware, and glassware
• Order china, glass, and silver
• Assist in monitoring temperature and chemical solution requirements for dish-washing, pot washing and storage
• Requisition new and replacement equipment as needed

THE IDEAL CANDIDATE: 

• Takes pride in their work 

• Looks forward to working with a team to provide positive experiences 

• Describes themselves as detail-oriented 

• Enjoys helping others and likes to make a good impression 

• Can handle multiple tasks at one time 

• Has 2 or more years of prior work experience as a stewarding supervisor or equivalent

• Has a High School Diploma or equivalent

• Has experience using SDS tracking systems

• Can work varied shifts to include weekends and holidays