Spa Therapist | Four Season

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the role

Provide professional service including spa treatments that exceed guests’ expectations. Provide correct health and wellness information to guests to assist their wellbeing by following Four Seasons Hotel standard operational procedures.

What you will do

· Provide professional treatment as per spa menu offerings for guests.

· Utilize the Book4time spa software.

· Keep work area neat, clean and quiet at all times.

· Provide information to guests about the services offered in the Spa as well as the Hotel. · Utilize each of the retail products safely and accurately.

· Provide amenities involved in the Spa treatment in order to customize and personalize the Spa journey.

· Respond appropriately in any hotel emergency or safety situation.

· To provide a friendly and professional service that exceeds guest’s expectations.

· To ensure the hotel's rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety are executed.

· To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.

· To attend training and meetings as and when required. · Perform any additional duties as assigned by the Director of Spa.

What you bring

EDUCATION: High School education/ Diploma or Certification in Spa/ Wellness/ Holistic modalities preferred.

EXPERIENCE: Preferred one to two years’ experience in related position with Four Seasons or other organizations

What we offer: 
•    Competitive Salary, wages, and a comprehensive benefits package
•    Excellent Training and Development opportunities
•    Complimentary Accommodation at other Four Seasons Hotels and Resort
•    Complimentary Dry Cleaning for Employee Uniforms
•    Complimentary Employee Meals

Schedule & Hours

Ability to work with a flexible schedule in order to accomplish all major responsibilities and tasks.