Spa Operations Manager | Rose Wood

January 23, 2024

Job Description

We are looking for a motivated and energetic Spa Operations Manager to join Rosewood Schloss Fuschl.
Job Summary:
  • together with the Director of Wellness, you are managing and directing all wellness activities including, but not limited to, guest services, product quality and innovation, merchandising and revenue generation 
  • gathering and analyzing current wellness trends, developing and implementing new ideas
  • overseeing and developing overall team performance through supervision and professional development, training and coaching to ensure all staff are highly skilled and professional 
  • maintaining the highest standards of service to ensure seamless service to guests
  • assisting in the creation, recommendation and management of annual budgets, forecasts, marketing plans and targets

Required Skills:

  • assertive, friendly and proactive personality
  • host mentality and hands-on approach
  • well organised, self-motivated and a good team player
  • strong sense of responsibility and detail-orientated approach
  • ability to work independently and with minimal guidance
  • team player and sense of responsibility
  • interest in continuous development Guest and customer orientated
  • customer-oriented mindset Flexibility and openness to new challenges
  • completed training in the spa and/or wellness sector
  • at least five years of experience in providing wellness counselling services
  • excellent communication and interpersonal skills
  • ability to maintain a friendly, enthusiastic and positive attitude