Slot Attendant | Caesers
Job Description
JOB SUMMARY:
Harrah’s in Columbus, NE is hiring full time Slot Attendants. The Slot Attendant is responsible for quickly and accurately performing fills and jackpots on machines, as well as minor repairs. The Slot Attendant will maintain a presents on the casino floor, to assist guests and provide friendly, courteous service always. This position may be subject to a schedule that may include, weeken, evenings, and holidays as needed.
DUTIES and RESPONSIBILITIES
- Develops customer loyalty by delivering unparalleled guest interactions as directed by company trained initiatives.
- Clearly communicates functionality of Slot Floor (i.e., Fast Cash – ticket in/ticket out).
- Responds to the right customers in the right order for service requests including slot dispatch, slot candle lights, radio, and customers while meeting or exceeding department service standards.
- Verifies and countersigns hand paid jackpots.
- Resolves guest complaints through the use of “Service Recovery” with a sense of urgency and empathy with approved levels of authority.
- Keeps slot areas clean, secure, and well maintained.
QUALIFICATIONS:
- High School Diploma or equivalent.
- Must be 19 years of age.
Caesar’s Entertainment, provides an extensive list of benefits to our employees, including but not limited to:
401(K)
Medical Benefits
Dental Benefits
Vision Benefits
Short- and Long-term disability
PTO/FTO
Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
