Senior Groups & Events Sales Executive | Melia Hotels International
Job Description
“The world is yours with Meliá”
Discover a boundless path at Meliá, where opportunities for growth and development are endless. Immerse yourself in a journey that will take you to work in various countries and to be part of our extensive global family .
** Competitive Salary// Hotel discounts // Health cash back plan // Meals on duty // Pension scheme // Loyalty rewards and referral bonuses // many more**
Senior Groups & Events Sales Executive
Mission: Responsible for the quotation and contracting of the leads (excl. social events) that are generated for hotels in the Sales Area, regardless of the channel in which they are received (online, offline, centralized or direct) and supporting Head of G&E Sales with specified tasks.
Responsibilities will include, but are not limited to:
· Support the Head of G&E Sales in the production of the MICE segment sales strategy for hotels in the area, in order to meet the objectives defined in each hotel’s Business Plan.
· Achieve and/or exceed the budget approved annually in the Business Plan (MICE segment) of hotels in the Cluster/Sales Area, both for the sale of rooms and in ARR through the increase in the number of accounts/events, as well as in the sale of banqueting rooms, banquets, audios and other MICE-related revenues.
· Review and ensure that the negotiations, contracts with customers and credit policies of the groups/leads they are managing are carried out in accordance with the policies and procedures established by MHI.
· Able to negotiate with customers for the assigned leads in order to obtain the most benefit based on the Business Plan and strategy defined for all hotels in the MICE segment area.
· Monitors and complies with the MICE pricing and segmentation strategy previously defined between Sales and Revenue in the area. In the absence of HOD, actively participate in daily revenue meetings in which they are required to collate group rates and conditions of sale of the groups.
· Manage inbox, in lieu of the Head of Group and Events, allocating enquiries to all team members, ensuring workload is spread evenly, maximising resources and priorities.
· Assist HOD with weekly reporting on deposit tracker. Hold team accountable for posting deposits or taking payments for those still outstanding. Additionally, assist with other reporting that helps to make commercial decisions to maximize revenue (Focus proposal status, activities, decision dates, input correction and others).
· Be knowledgeable of the Brand philosophy and ensure the customer’s experience while personalizing their stay, anticipating their needs and exceeding their expectations.
What we are looking for?
· University Degree or higher education award in Tourism, Business.
· Fluency in English and an additional language would be a benefit
· Knowledge of group operation and event coordination.
· Organised, proactive and ability to work as part of a team.
· Experience of reporting, analysing and interpreting data (desirable)
· Opera and FOCUS Knowledge
· Professional use of Office and Outlook.
The successful candidate must already have eligibility to work in the UK.
Because belonging to the great Meliá family is being VIP
· Competitive Salary
· Holidays: 28 days’ holiday including 8 public holidays
· Contributory pension scheme
· Refer a friend bonus: £500 (subject to successfully completed 6 months’ probation)
· Discounted dental and health cover with HSF
· Travel & Food discounts: excellent employee special rates in Melia Hotels worldwide for our team members, their friends & families while travelling and staying in our hotels including F&B discount (subject to individual outlets)
· Personal Development: programs designed to support your career right from the start, with unlimited access to online learning platform
· Career growth: fantastic opportunity to progress and access to a network of over 350 hotels across the world (subject to local right to work rules)
· High street discounts: with Perks at Work
At Meliá we are all VIP
Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want.
Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.
At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.
We promote our commitment to equality and diversity, avoiding any kind of dicrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.
Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is “Towards a sustainable future, from a responsible present“. Thanks to al our collaborators, we make it possible.
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