Self-Parking Ambassador – Aria | MGM Resorts International

Job Description

Before applying, please review the following to ensure your application process goes smoothly.

The application below will automatically populate your job history from your Workday profile. You may edit it below or you may follow the steps to update this information in your profile, especially if you plan to apply to multiple roles and do not wish to edit each time.

  • From Workday, click “View Profile” at the top right corner.
  • Under the “Summary” tab, click edit to update your “Job History” to reflect your most recent skills and work history, including your current position.

After you’ve completed these steps, come back to this application page and you’re ready to apply!

THE JOB

As a Parking Ambassador, you will set the stage for guest experience with your welcoming smile and service. By anticipating guest need and modeling fast and efficient service you will set the tone for an unrivaled resort experience.

STARTING PAY RATE: $14.68 per hour

THE DAY-TO-DAY

  • Warmly greet all arriving guests at parking entrance while providing courteous, efficient, and enthusiastic parking services.
  • Meet the demands of a fast paced environment by following all protocols and using good judgment to assist with regulating the  movement and flow of vehicles to avoid traffic congestion and delays.
  • Serve as an ambassador for the property, be knowledgeable of all hotel services/features/offerings, and familiar with local  attractions/activities/events in order to respond to guest inquiries accurately.
  • Resolve guest problems within the scope of authority, otherwise refer to the supervisor on duty.
  • Report all alleged thefts or missing items to the supervisor and/or hotel security for further investigation.

REQUIRED

  • High School Diploma, GED or equivalent
  • 6+ Months of Prior Relevant Experience

THE IDEAL CANDIDATE

  • Able to effectively communicate in English, in both written and verbal forms.
  • Ability to multi task and work well in a fast paced, team oriented environment.
  • Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail.
  • Excellent customer service skills and interpersonal skills to effectively communicate with all business contacts.
  • Ability to communicate in English, in both written and oral forms.
  • Excellent customer service skills.
  • Professional appearance and demeanor.

Location