Security Services Officer – On-Call – Corporate | MGM Resorts International
Job Description
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Become one of the stars behind the show and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.
Security Officers act as a visual deterrent, intervene and respond to all levels of security and potential emergency needs including acts or threats of violence, emergencies, and life safety threats. This position requires specialized training and physical conditioning. All duties are to be performed in accordance with departmental and property policies, practices and procedures.
PRINCIPAL DUTIES AND RESPONSIBLITIES:
• Patrol and monitor all areas of the property, including the exterior by operating a bicycle or company vehicle
• Monitor alarm system and surveillance cameras
• Provide excellent guest service to guests and employees and resolve complaints and issues involving both guests and employees
• Act as a first responder in emergency situations
• Perform gaming drops/transactions, including carrying drop boxes and chip carriers
• Write reports of daily activities and irregularities such as property damage, theft, guest or employee accidents, or unusual occurrences
• Act as a dispatcher to relay information, messages and/or emergencies to or from appropriate personnel using telephones or two-way radios
• Render appropriate first aid to injured persons and following established protocol for reporting injuries
• Assist in emergency situations by securing the scene to prevent further loss or damage, advise personnel of threats and
potential threats, summon emergency responders to the incident, and initiate and conduct evacuation procedures
• Required to successfully attend and pass all recurring mandatory legal, defensive tactics, first aid, CPR/AED training/drill as a condition of employment
• Maintain proficiency in the use of all assigned equipment
MINIMUM REQUIREMENTS:
• One (1) year customer service experience
• High School diploma or equivalent
PREFERRED:
• Previous experience working in a similar resort setting
• Previous experience working in a security, military, or law enforcement setting
• HR218 qualification
CERTIFICATIONS, LICENSES, REGISTRATIONS:
• Ability to obtain and maintain CPR/AED Certification
• Ability to obtain Gaming Registration
• Ability to obtain Alcohol Awareness Card
• Ability to obtain CCW if not HR218 qualified
• Driver’s License
KNOWLEDGE, SKILLS, AND ABILITIES:
• Ability to learn, demonstrate proficiency and effectively use defensive tactics and handcuffing techniques
• Ability to participate in all evacuations procedures to aid guests and employees during an emergency
• Ability to operate assigned equipment
• Ability to learn, demonstrate proficiency and effectively use various computer software
• Candidates will be required to satisfactorily pass a security officer academy training course
WORKING CONDITIONS:
• Varies
• Must be flexible if needed for occasional work outside of normal business hours.
