Security Officer Dual Rate Supervisor (Swing Shift) | Caesers

Job Description

The Security Dual Rate Supervisor will act in a role of Security Officer or Security Supervisor 

depending on staffing needs within the department pertaining to both job descriptions. This position is 

generally at least 2 days per week in a supervisory role, and 3 days per week in a Security Officer role.

Security Officer Functions:

• Provides friendly service to every customer.
• Works closely with other departments to achieve property and department goals.
• Protects company assets by adhering to Illinois gaming regulations.
• Verifies jackpot payouts.
• Observes money and chip transfers throughout the property.
• Oversees admissions to the gaming area, and ensures every guest is over 21 years of age.
• Patrols the property and observes/reports security related issues.
• Performs security related duties as outlined in the Harrah’s Joliet Casino Internal Control Standards.
• Provides Security Dispatch duties when required.

Security Supervisor Functions:

• Assists Shift Manager in accomplishing departmental goals and objectives.
• Coordinates all Security activity on an assigned shift.
• Monitors incident reports ensuring accuracy and efficiency.  Initiates investigatory process when appropriate.
• Appears in Court as needed.
• Prepares work schedules and special details pertaining to shift.
• Personally responsible for all compliance matters pertaining to Security.
• Trains and coordinates staff to ensure compliance on all related policies.
• Performs duties as assigned.
• Acts as a role model and presents oneself as a credit to Harrah’s and encourages others to do the same.
• Adheres to all department/company policies and procedures.

Requirements:

• High school diploma required; college degree preferred.
• Previous supervisory experience preferred.
• A minimum 18 months of Security experience preferred.
• Investigative experience preferred.
• Previous basic computer skills including Word and Excel.
• Above average verbal and written communication skills required.
• Must have strong supervisory and guest service skills.
• Flexibility to work all shifts to include overnights, Holidays and weekends.
• Must have a valid driver’s license.
• Ability to work in a smoke filled, noisy and crowded environment.

Job Demands:

• Lifts up to a maximum of 20 lbs. and may occasionally lift up to 150 lbs. 
• Must be able to carry objects weighing up to 20 lbs. 
• Must be able to work in areas containing secondary smoke, high noise levels, bright lights and dust. Position requires 40% standing, 20% sitting, 40% walking. 
• Requires some bending, pushing, kneeling, stooping, and reaching overhead. 
• Requires frequent climbing. Must be able to respond to touch, speech, smell, aural and visual cues. 
• Must be able to work in a fast-paced environment involving constant public contact.