Security Manager | Four Season

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Sophisticated urban retreat on the waterfront. Our modern, urban retreat, positioned at the edge of Baltimore’s Harbor East, offers a host of luxurious amenities such as a five-star Spa to a rooftop pool, setting the scene for fabulous vacations with kids, romantic getaways and business stays. Miles of walkable waterfront, top restaurants and city landmarks are all within easy reach.

The role of the Security Manager

Responsibilities:

This list is not all –inclusive and should only be used as an overview of all actual responsibility.

  • Develop, update and enforce hotel safety and security standards and policies.
  • Interview, select, review and counsel security officers to maintain order throughout the hotel.
  • Train new employees according to all corporate specifications, including documentation.
  • Assign duties and schedule staff, balancing needs of hotel and productivity standards. Monitor staff activity and coach subordinate performance.
  • Watch for suspicious persons entering, exiting or loitering around building. Conduct walk through observations of entire hotel.
  • Promote safe work practices. Ensure compliance with OSHA standards and preventative measures.
  • Assist in develop and administration of safety programs. Develop, revise, and advise key personnel of emergency procedures.
  • Investigate accidents, thefts, property loss, and unlawful activities. Document details and advise management. Track departmental safety records and document medically treated and non-treated emergencies.
  • Coordinate and monitor for efficiency safety and security related programs for overall hotel, including lost and found process, auditing of issuance of hotel keys, chemical, CPR, and Fire Preparedness training, Manager on Duty schedules, evacuation drills, etc.
  • Compile and distribute departmental reports, such as property loss correspondence. Read incoming correspondence and disseminate pertinent information to staff members.
  • Organize and conduct departmental safety committee meetings. Attend and participate in other required meetings.

Qualifications & Experience:

  • Minimum two years of security experience in a hotel environment required.
  • Luxury hotel experience preferred.
  • Strong ability to prioritize, organize, and manage competing priorities.
  • Possess well-developed leadership and problem solving skills.
  • Be able to make quick decisions, work in a fast paced and diverse work environment.
  • Excellent reading, writing, and oral proficiency in the English language.

Some Benefits Four Seasons Hotel Baltimore employees enjoy:

  • Competitive Salary & Wages
  • Excellent Training & Development
  • Complimentary Accommodation at other Four Seasons Hotels & Resorts
  • Complimentary Dry Cleaning for Employee’s Uniforms
  • Complimentary Employee Meals
  • 401(k) Retirement Plans
  • Miscellaneous

Work authorization in the United States required. 

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf

Under Maryland law, an employer may not require or demand, as a condition of employment, prospective employment or continued employment, that an individual submit to or take a lie detector or similar test. An employer who violates this law is guilty of a misdemeanor and subject to a fine not exceeding $100.

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