Sales Manager – Zachari Dunes on Mandalay Beach Resort | Curio Collection by Hilton

Job Description

A sophisticated, oceanfront oasis where every room is a spacious suite, Zachari Dunes on Mandalay Beach is the perfect California escape. Undistracted from the outside world, our mission is to immerse the surrounding wonder into every aspect of your experience.

Voted and Won for 2024:
# 1 Best New Hotel by USA Today’s 10Best Readers’ Choice Awards!

Best Wedding Venue Resort by California Wedding Day

A Sales manager will be responsible for securing Local Corporate Business Travel(BT), Small Groups from 20 rooms and Below As well as Wedding Room Blocks. By building and establishing relationships with customers.  Hilton is looking for dynamic individuals who are well-rounded and business-minded.

What will I be doing?

The sales office in a hotel is a fast-paced, ever-changing environment and is a true launching pad for those who aspire to grow their careers in hospitality. 

Specifically, you would be responsible for performing the following tasks to the highest standards:

Research, solicit and generate new leads for group opportunities through database research and proactive sales efforts, maximizing new room revenue streams, to meet and exceed lead generation goals.

Represent the hotel in the development of market segment(s) and new customer relationships while maintaining existing relations with assigned accounts. Consistently strives to maximize revenue and profitability for all hotel revenue streams.

This role requires strong sales, communication, and networking skills. The ability to demonstrate a deep understanding of customer needs and then apply a disciplined approach to qualify, negotiate, and secure new revenue for the hotel.

Customer and Account Management – Apply strong sales skills to create customer value. Differentiate Hilton from the competition and bring clear value to customers and the organizations they represent.

Prospecting – Demonstrate a mastery of the prospecting process. Identify potential customers. Prepare and implement your call strategy.

Negotiations – Understand the customer and the business leaders’ expectations. Adapt to a changing mark

What are we looking for?

n has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

  • Hospitality – We’re passionate about delivering exceptional guest experiences.
  • Integrity – We do the right thing, all the time.
  • Leadership – We’re leaders in our industry and in our communities.
  • Teamwork – We’re team players in everything we do.
  • Ownership – We’re the owners of our actions and decisions.
  • Now – We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

The Benefits – Hilton is proud to have an award-winning workplace culture ranking #1 World’s Best Worplace by Great Place To Work.

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits. Hilton offers its eligible team members a comprehensive benefits package including:

·         Medical Insurance Coverage – for you and your family

·         Vision, Dental, Life and Disability Insurance

·         Mental Health Resources

·         Supportive parental leave program that runs concurrently with Washington State’s Paid Family and Medical Leave program. Our team members receive benefits up to Washington State’s maximum threshold per week. Hilton will then “top this up” to the weekly ABBR (Annual Benefit Base Rate)

·         Go Hilton travel discount program: 100 nights of discounted travel per calendar year

·         Matching 401(k) plan

·         Access to your pay when you need it through DailyPay

·         Complimentary Duty Meals served in our Team Member Restaurant

·         Employee Assistant Program

·         Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more)

·         Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discount

·         Career growth and development

·         Team Member Resource Groups

·         Recognition and rewards programs

·         Hilton offers a best-in market SIP (Short-Term Incentive Plan) to our Sales, Catering & Events teams to reward our employees for their contributions to our company’s financial success. The Plan includes a quarterly component worth 20% of bonus eligible earnings. The quarterly incentive may have multiple individually weighted objectives, meaning multiple opportunities to earn a payout. A revenue goal of 200k USD or greater is required in order for the payout potential for that objective to be uncapped. The payout as a percentage of BEE is capped at 60% at 250% achievement if and when the revenue goal for that objective is below 200k USD for the quarter.

The hourly rate for this position is $32.00- $36.54 and is based on applicable and specialized experience and location.  #LI-JL2