Sales Coordinator – Aria | MGM Resorts International
Job Description
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The Sales Coordinator is responsible for providing high-level of administrative support for three to four property Sales Executives or Corporate Sales COE Executives by providing support for company/enterprise wide initiatives and/or tasks They are acting as a liaison between property and clients to provide service and support consistent with property#39;s core service standards and brand attributes.
STARTING PAY RATE $19.50 per hour
THE DAY-TO-DAY
- Process reservations, confirmations, cancellations, special handling alerts, and amenities.
- Manage travel advisor requests and liaison with the property operations teams to execute requests, own inbox and distribute to other departments as needed.
- Be a resource on activities, services and amenities within our resorts and Las Vegas.
- Set up site/FAM tour agendas, coordinate with properties to prepare keys, set up dining and coordinate as needed with clients
- Manage and maintain schedules, appointments, conference calls, and travel arrangements for Hotel Sales executives.
- Prepare expense reports and maintain files to highly sensitive and confidential information.
- Provide excellent service consistent with the property#39;s core service standards and brand attributes and maintain positive working relationships and partnerships with clients and employees by understanding their expectations and anticipating their needs.
- Assist in responding to customer correspondence and requests as needed, and in Executives absence.
THE REQUIRED
- High School Diploma, GED or equivalent
- Age 21#43;
- Prior Relevant Guest service experience
WHAT WILL MAKE YOU STANDOUT
- Administrative experience, preferably within a hospitality, hotel, or sales function
- Experience working in a similar resort setting
THE IDEAL CANDIDATE
- Excellent customer service skills
- Organizational skills to function effectively under time constraints, within established
- Possess excellent written, verbal and interpersonal communication skills
- Professional appearance and demeanor
- Knowledge of Microsoft Office
- Strong telephone and e-mail etiquette
- Effectively communicate in English, both oral and written forms
