Room Service Order Taker – Borgata | MGM Resorts International

F&B Services
Atlantic City, New Jersey, United States
April 18, 2024
Full Time

Job Description

Before applying, please review the following to ensure your application process goes smoothly.

The application below will automatically populate your job history from your Workday profile. You may edit it below or you may follow the steps to update this information in your profile, especially if you plan to apply to multiple roles and do not wish to edit each time.

  • From Workday, click “View Profile” at the top right corner.
  • Under the “Summary” tab, click edit to update your “Job History” to reflect your most recent skills and work history, including your current position.

After you’ve completed these steps, come back to this application page and you’re ready to apply!

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

As an Order Taker, you will be responsible for setting the stage for an excellent guest experience by helping our guests. By understanding our guests’ unique stories and needs, you will deliver WOW experiences that our guests will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

  • Dispatching in room dining orders and amenity orders to servers 

  • Up sell and promote items 

  • Answer guest questions regarding Food & Beverage Menu 

  • Responsible for inputting order into point of sales system in a timely manner 

  • Responsible for closing all open checks to the appropriate account 

  • Excellent phone and customer service skills. Good memory, detail oriented with keen awareness of surroundings 

  • Good organizational and computer skills 

  • Responsible for expediting distribution of in room dining orders and amenities to all waiters in a timely and fair manner 

MINIMUM REQUIREMENTS:

  • High school diploma or GED

  • Work varied shifts, to include weekends and holidays

 THE IDEAL CANDIDATE:

  • Takes pride in their work

  • Looks forward to working with a team to provide positive experiences

  • Describes themselves as detail-oriented

  • Enjoys helping others and likes to make a good impression

  • Can handle multiple tasks at one time

 THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.

  • Free meals in our employee dining room

  • Free parking on and off shift

  • Healthcare, financial, and time off benefits

  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!

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