Room Attendant | Four Season

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Set in a restored 18th-century manor in the English countryside, just 40 minutes away from London, Four Seasons Hotel Hampshire offers a humble, comfortable and welcoming home away from home. With 500 acres of bucolic landscape, our hotel grounds allow you to enjoy an unrivalled sense of escape with unlimited access to nature, wildlife and unique outdoor experiences. Whether you’re visiting with your loved one, family or pets, our facilities welcome you with seasonal food and drink options, spa treatments, pop-ups and event spaces with sustainable innovations throughout.

About Four Seasons Hotel Hampshire:

Set amid 500 acres of Hampshire parkland, Four Seasons Hotel Hampshire is the perfect English-country escape. Centred on a historic Georgian Manor house, rooms feature English-style interiors with spacious, en-suite marble bathrooms. Guests can enjoy an array of country pursuits including horse-riding, clay-pigeon shooting, and outdoor activities such as tennis and cycling.

The luxury Spa, situated in the renovated stable block, features a conservatory-style infinity pool and outdoor vitality pool. Wild Carrot restaurant offers traditional British classics with a modern twist, made with the finest locally sourced produce. Adjacent to the restaurant, The Bar at Wild Carrot serves a range of seasonal cocktails and Four Seasons Hotel Hampshire’s own craft ale, the ‘1086’. Guests can also delight in Afternoon Tea in the Library, overlooking the rolling Hampshire Hills

The Four Seasons Hotel Hampshire is fifteen minutes from Fleet, Aldershot, Basingstoke and Farnham. (with employee bus from Fleet). With 133 bedrooms, large public areas and a beautiful Spa.

The Role – Housekeeping Room Attendant

This role is paying £24,398.40 per plus service charge which is estimated to be between £300-500 per month.

As a Room Attendant you are responsible for the highest standards of cleanliness of the guest rooms and suites at the hotel. The Room Attendant cleans and tidies guest rooms and completes guest housekeeping requests, such as extra towels. The role is assisted by house porters. Straight shifts only.

The ideal Room Attendant candidate will be:

• Experienced in a similar role in housekeeping or cleaning

• Understand and communicate in English

• Extremely detail orientated

• Able to work independently

• Previous experience in a luxury environment is beneficial.

• Be able to work: 8 hour shift, AM / PM shift, working 5 days out of 7 per week

What it is Like to Work Here:

At Four Seasons, we guide all of our actions by the Golden Rule: “Treat others the way you would like to be treated.” Here, you will get to work on a team that is built on mutual respect, collaboration, excellent service and a passion for service.

As a luxury brand, your work will be also guided by very strict standards to ensure a high level of quality and service at all times. Expect to work hard but have fun and learn along the way, taking your career, experience and skills to the next level.

The Team:

You can expect a friendly, warm, welcoming and very energetic atmosphere of employees from all over the world who are passionate for what they do. Get to learn about other cultures, places and experiences through colleagues from over 50 different countries!

As an added bonus, working with Four Seasons gives you the opportunity to work for an international company and travel all over the world while staying at incredible properties for free!

Just some of the benefits Four Seasons Hotel Hampshire employees enjoy:

• Shuttle bus services in the local area

• Highly competitive remuneration package with service charge (estimated to be £300-£500 per month)

• Guest Experience Program, including an overnight stay with breakfast

• Employee Travel Program with complimentary nights and reduced rates on rooms and 50% F&B discount in Four Seasons properties worldwide after 6 months of employment

• Excellent Training and Career Development opportunities

• 28 days holiday per annum including bank holidays (increasing based on length of service)

• Group Personal Pension Plan upon completion of three months’ service

• Bupa Dental Insurance after 1 years service

• Opportunities to build a successful career with global potential

• Access to Wagestream – a salary advance benefit

• Discounted Gym Membership

• WeCare Employee Well Being Platform

• Uniform and free meals on duty

• Employee Recognition Programmes and more!!