Residences Liaison | St. Regis Hotels & Resorts
Job Description
Job Number 24076140
Job Category Administrative
Location The St. Regis Dubai The Palm, Palm Jumeirah, P.O. Box 53809, Dubai, United Arab Emirates, United Arab Emirates VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management
POSITION SUMMARY
Coordinate departments (e.g., administrative, operating, sales, and engineering services) directly affecting residents and serve as their liaison with homeowners and residents. Maintain a close relationship with the General Manager and associated departments, working with all levels of the operation to ensure all aspects of owner’s experience meets standards. Represent the General Manager with the residents. Maintain knowledge of the Property Owner Association and Condominium Owners Association, including legal and financial aspects. Track daily house counts and expected arrivals/departures as well as unit availability status for any given day. Monitor preparation of financial statements each period. Coordinate the development of the community’s long range and annual (business) plans. Assist in maintaining all aspects of building maintenance affecting day-to-day operations including elevators, heat, water and life safety systems in club home units. Prepare specifications and recommend vendors for all bids and services by outside contractors. Manage relationships with vendors. Participate in board and annual meetings. Assist other employees to ensure proper coverage and prompt resident and guest service (e.g., residential concierge, door staff).
Provide assistance to coworkers, ensuring they understand their tasks. Monitor the performance of others to ensure adherence to quality expectations and standards. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Speak with others using clear and professional language, and answer telephones using appropriate etiquette. Welcome and acknowledge all residents and guests according to company standards, anticipate and address service needs, assist individuals with disabilities, and thank residents and guests with genuine appreciation. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested.
Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
