Pool Attendant – On Call – Mandalay Bay | MGM Resorts International

Job Description

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After you’ve completed these steps, come back to this application page and you’re ready to apply!

The SHOW comes alive at MGM Resorts International!

THE JOB:   

As a Pool Attendant at Mandalay Bay, you will be the face of hospitality, welcoming guests to our pool area and ensuring their experience is exceptional. Your role involves maintaining the cleanliness and appearance of the pool deck, assisting guests with any needs, and resolving any complaints promptly. You will also be trained in safety protocols, including CPR and first aid, to respond to emergencies and ensure the safety of all guests. This position offers an opportunity to be part of a dynamic team, providing top-tier service in a vibrant and enjoyable environment.

STARTING PAY RATE: $13.00 per hour

THE DAY-TO-DAY:   

  • Guest Welcome: Provide exceptional service, warmly welcoming guests to the pool and the MGM Resorts family.

  • Complaint Resolution: Promptly respond to and resolve guest complaints to ensure satisfaction.

  • Pool Deck Maintenance: Complete opening and closing duties while maintaining a clean and inviting pool deck throughout the shift.

  • Emergency Response: Administer CPR or first aid as needed and adhere to emergency protocols.

  • Safety and Training: Participate in pool safety programs and training to ensure overall guest safety.

   

AN IDEAL CANDIDATE:   

  • High school diploma or equivalent  

  • Previous customer service experience, preferably in a resort setting 

  • Experience as a Pool Guest Attendant or Lifeguard

  • Pays attention to detail 

  • Experience in a similar resort setting

  • Certified or ability to become certified in AED/CPR

  • Ability to work outside during extreme heat conditions

  • Works varied shifts, possibly including weekends or holidays 

SCHEDULE:

  • On Call

  • There are no guaranteed shifts

THE PERKS & BENEFITS:   

  • Access to the pool at Mandalay Bay 

  • Future growth potential within the company   

  • Wellness incentive programs to help you stay healthy physically and mentally   

  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more   

  • Free meals in our employee dining room   

  • Free parking on and off shift   

  

Are you ready to JOIN THE SHOW? Apply today!

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