PM Public Area Attendant | Hotel Albuquerque

At Heritage Hotels & Resorts Inc, we strive to create an environment where the skills and creativity of our employees can flourish and will be recognized and rewarded. More importantly, employees at Heritage know that their work in preserving and advancing the state’s cultural heritage will benefit mankind now and in the future.

Position Purpose: The Public Area Attendant will under the direction of the Housekeeping Manager or Housekeeping Supervisor, maintain the quality and cleanliness of the front of house public interfacing areas, while assisting the team as needed. The Public Area Attendant is an essential support to the Front of House team in creating unforgettable experiences for guests.

Essential Duties and Functions/Responsibilities/Tasks:

• Work under direction of Housekeeping Manager or Housekeeping Supervisor.
• Communicate daily with leadership regarding job assignments and required timeframe.
• Maintain positive and professional approach with team members and guests.
• Follow all safety and health regulations.
• Clean and supply designated public interfacing areas (sterilizing, polishing, dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, etc).
• Checks and cleans all public restrooms, including the poolside restrooms, on a frequent basis throughout the day/evening, replacing paper supplies as needed.
• Checks, cleans and re-stocks employee restrooms two times daily.
• Remove trash and vacuums carpets in internal offices.
• Resolve issues for any approaching guests in a professional and timely manner.
• Perform and document routine inspection and maintenance activities.
• The ability to keep corridors clean, neat and free of waste or clutter i.e. trays or dishes in the service area.
• The aptitude to notice and report any loss of damage of linen, furniture, fixtures or equipment.
• Learn and know the names of chemicals being used.
• Stock and maintain supply rooms.
• Maintains a neat appearance of work cart.
• Carry out deep cleaning tasks and special projects.
• Other duties as assigned consistent with the functions of this position as needed at the property.

• Ability to work on your feet for eight hours or more.
• Must be able to lift/push/reach for/carry 30+ pounds frequently.
• Ability to work cohesively with fellow colleagues as part of a team with minimum supervision and ability to multitask.
• Ability to focus attention on guest needs, remaining calm and courteous at all times.
• A Passion for perfection and attention to detail.
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• 6 months to 1 year or equivalent combination of education and experience; housekeeping or hospitality experience preferred.
• High school diploma or equivalent experience/training.

SEIZE YOUR OPPORTUNITY AND COMEWORK, PLAY & ENJOY LIFE WITH HERITAGEFlexibility | Family | Future GrowthHeritage Companies is an Equal Opportunity Employer