Order Taker – In Room Dining | Rose Wood

December 12, 2023

Job Description

Essential duties and responsibilities

  • Ensure that efficient method of order taking is taking place
  • Establish an effective and efficient method for setting orders properly
  • Provide excellent customer service to our guests in accordance to hotel standards
  • Assist to ensure a smooth operation and achieve a high level of customer service within the restaurant


  • Minimum 1 years’ relevant working experience in a sizeable luxury hotel
  • Proficiency in English, Putonghua and Cantonese is advantage
  • High standards of professional manner with exceptional communication, presentation, interpersonal and problem solving skills