Miramar Club – Server | Rose Wood

December 12, 2023

Job Description

Overview: The Server will be responsible for providing refined, luxurious service and guest satisfaction according to the standards of the property. Take food and beverage orders, retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications, courteously and efficiently. Collect payments; assist in maintaining the restaurant area and equipment; always maintain luxury service standards.

Essential Responsibilities:
  • Utilizes proper food handling and food service techniques.
  • Takes food and beverage orders in a friendly and timely manner and ensures accurate entry and delivery.
  • Meets the Company service standards at all times.
  • Maintains knowledge of all specials and general descriptions of all food items and explains to guests.
  • Totals guest bills, presents them to guests in a timely manner, and obtains full payment along with appropriate paperwork, such as signed credit card slips.
  • Ensures tables are well maintained at all times.
  • Practices all safety and loss prevention procedures.
  • Sets and cleans the dining areas while maintaining or exceeding hospitality and service standards.
  • Exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.
  • Other duties as assigned.
  • At least two years of previous experience working as a food server in a fine dining restaurant or a luxury environment.
  • Excellent written, verbal, and group presentation communication skills.
  • Ability to effectively interact with individuals or small groups of people.
  • Basic knowledge of wine and liquor, including wine service techniques.
  • At least 21 years of age to pour alcohol.
  • Must have a flexible schedule, which requires days, nights, weekends, and holidays.
Technical Skills:
Ability to understand guests’ service needs; ability to be well organized, maintain concentration, and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to suggestively sell restaurant menu items, beverages, and wines; ability to access and input information into P.O.S. system; ability to maintain good coordination and timing while serving orders quickly; ability to exert physical effort in transporting food and beverage guests; ability to endure abundant physical movements throughout the work areas.
Education: High school diploma. 
Licenses and Certificates:
  • Food Handling Certification is required.
  • Responsible Beverage Service Certification is required, and ABC Alcohol Server ID.
The pay scale for this position is $15.50/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.  The pay scale for this position is $15.50/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.