Miramar Club – Server Assistant | Rose Wood

December 12, 2023

Job Description

Overview: The Server Assistant will be responsible for providing refined, luxurious service and guest satisfaction according to the standards of the property. Retrieve and serve alcoholic/non-alcoholic beverages and food orders to guest tables according to hotel specifications courteously and efficiently. Collect payments; assist in maintaining the restaurant area and equipment; always maintain luxury service standards.
Essential Responsibilities:
  • Utilizes proper food handling and food service techniques.
  • Exhibit a friendly, helpful, and courteous manner when dealing with guests and fellow employees.
  • Assist the Server in taking food and beverage orders in a friendly and timely manner and ensure accurate entry and delivery.
  • Meets the Company service standards at all times.
  • Maintains knowledge of all specials and general descriptions of all food items and explains to guests.
  • Totals guest bills, presents them to guests in a timely manner, and obtains full payment along with appropriate paperwork, such as signed credit card slips.
  • Ensures tables are well maintained at all times.
  • Practices all safety and loss prevention procedures.
  • Sets up and cleans the dining areas while maintaining or exceeding hospitality and service standards.
  • Exceeds standards of appearance, cleanliness, personal sanitation, and hygiene.
  • Other duties as assigned.
  • Previous experience working as a food runner, server assistant, or host in a fine dining restaurant or a luxury environment is highly preferred.
  • Excellent written, verbal, and group presentation communication skills.
  • Ability to effectively interact with individuals or small groups of people.
  • Basic knowledge of wine and liquor, including wine service techniques.
  • A flexible schedule requires days, nights, weekends, and holidays.
Education: High school diploma. 
Licenses and Certificates:
  • Must be a minimum of 21 years of age to pour alcohol. 
  •  Food Handlers Certification is required.
  • Alcoholic Beverage Control (ABC) Server ID is required.
The pay scale for this position is $15.50/hour plus tips. This is the pay range for this position that the Hotel reasonably expects to pay.