Mara Server | Four Season
Job Description
About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Shining bright in the skyline, Four Seasons Hotel Minneapolis is connected by Skyway to sports, business and entertainment and is two blocks from the Mississippi River. Inside, discover Mediterranean-inspired dining by award-winning local chef Gavin Kaysen, a wellness floor complete with indoor and outdoor pools and a Spa dedicated to nourishment through nature.
The Four Seasons Hotel and Private Residences Minneapolis seeks a Server to join our talented Mara team! Don't miss this unique opportunity to be part of the world's leading luxury hotel company!
The Mara Server is an essential member of the team. Servers will be responsible for creating a memorable dining experience for guests and residents, providing exceptional and anticipatory service while showcasing a knowledgeable understanding of the menu and preparation methods.
Responsibilities Include (but are not limited to):
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Take guest orders and describe the selection of food & beverage menu items to guests by offering interesting and vivid descriptions of each item’s, origin, taste, and preparation methods
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Communicate guest orders including any special needs or requests to the kitchen and bar using the hotel’s point-of-sales system; coordinate food and beverage timings
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Check completed kitchen orders with the guest’s original order and transport items to the guest table or lounge chair in a timely manner to ensure proper food quality
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Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests
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Read each table and adapt to the guest, creating a customized experience for a variety of local guests, international travelers, and building residents alike
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Properly and accurately close guest checks; process cash and credit card payments; properly settle voided checks or complimentary meals
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Breakdown, clean and set-up of tables and chairs
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Work harmoniously and professionally with co-workers and supervisors
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Assists with responsibilities and duties in the absence of or due to heavy volume in areas of Food & Beverage when needed
Preferred Qualifications and Skills:
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Experience working a minimum of 2-3 years in Food & Beverage and previous experience as a server
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Thrive working in a fast paced, and large team environment
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The Server position may require continuous standing for up to 8 hours a day and requires the ability to lift up to 50lbs
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Knowledge of Minneapolis and surrounding areas, highly desirable, however not required
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Preferred experience in a luxury hotel or resort
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Must be flexible with schedule – Able to work weekdays, weekends, and holidays shifts
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Ability to carry and balance a tray
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Ability to accurately process cash and credit card transactions
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Ability to multi-task in a high volume and demanding environment
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Strong problem-solving skills, ability to handle difficult situations and guests
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Requires reading, writing and oral proficiency in the English language
About Four Seasons Hotel & Private Residences Minneapolis
Four Seasons Hotel and Private Residences Minneapolis is an unrivaled expression of luxury. The new 37-storey building will be situated at the convergence of business and leisure in Minneapolis, at the top of Nicollet Mall, the city’s pedestrian thoroughfare. A few short blocks from the Mississippi River, the mixed-use complex will also serve as RBC Wealth Management’s US headquarters. Key features will include Gavin Kaysen, local Celebrity Chef in partnership with Four Seasons, 19,400 sq. ft. of meeting space, downtown’s only Luxury Spa and a 5000 sq. ft. Pool Deck.
Service Culture
Currently operating 122 hotels and resorts, and 46 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. Our greatest asset, and the key to our success, is our people. We believe that each of us needs a sense of dignity, pride and satisfaction in what we do.
What to Expect
Competitive Salary & Wages
Affordable medical, dental, vision & life insurances with only a 30-day waiting period
401(k) Retirement Plan
Excellent Training and Development opportunities
Complimentary Accommodation at other Four Seasons Hotels and Resorts
Complimentary Dry Cleaning for Employee Uniforms
Complimentary Employee Meals
… and so much more!
Learn more about what it is like to work at Four Seasons, visit us:
http://jobs.fourseasons.com/
https://www.linkedin.com/company/four-seasons-hotels-and-resorts
https://www.facebook.com/FourSeasonsJobs
https://twitter.com/FourSeasonsJobs
Candidates must have valid work authorization or the US.
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the ‘EEOC is The Law’ Information poster please visit this website – https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
