Manager – Cost | Hilton Hotels & Resorts

Job Description

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others. 

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we’re here: to delight our guests, Team Members, and owners alike. 

The core responsibilities of the Manager – Cost are to ensure the smooth and efficient operation of cost control, storerooms, receiving and assist management in keeping the cost of food, beverage and other supplies to a minimum. 

What will I be doing?

As the Manager – Cost, you will be responsible for performing the following tasks to the highest standards: 

• Supervise Cost Clerks, Storekeepers, and Receiving Clerks. 

• Ensure that all incoming goods are received via the receiving area, with deliveries properly checked against purchase orders and market lists. 

• Ensure the security of all stores, including proper restrictions on the issue of keys and general access. 

• Record and verify on a daily basis all food and beverage invoices for price extension, total and unit prices which should conform to the approved market prices. 

• Ensure all inventory items are correctly set up in the hotel inventory system including sizes, descriptions, purchase units etc. 

• Ensure that proper records are kept of inventory receipts, issues, returns and transfers and proper authorization thereof. 

• Inspect and test goods whenever necessary especially with regard to food and beverage items. 

• Ensure that accumulated daily invoices agree to amounts transferred to Accounts Payable. 

• Make regular spot checks and inspections of storerooms, receiving area, and all outlets. 

• Check duty invoices to ensure that correct duty has been applied. 

• Have full and extensive knowledge of the hotel inventory system and is responsible for the maintenance of the system. Should there any system error detected, bring attention to the DOF / AFC immediately. 

• Train users on the hotel inventory system and assists in the setup of requisition lists, purchasing lists, etc. 

• Ensure all inventory items are correctly set up in the hotel inventory system including sizes, descriptions, purchase units, etc. 

• Ensure that proper records are kept of inventory receipts, issues, returns and transfers and proper authorization thereof. 

• Ensure that the loading dock is kept clean and tidy at all times, free from clutter and hazards. 

• Maintain adequate control on all inward and outward goods into the loading dock and storerooms. 

• Maintain vigilance in ensuring the security of the loading dock  

• Prepare daily and monthly cost reports according to operational needs, organize cost communication meetings, and participate in profit and loss meetings when necessary.  

• Liaise with other departments on a regular basis to ensure over or under stocking is minimized. 

• Ensure current par stock levels are maintained and constantly reviewed. 

• Introduce stringent cost control measures. 

• Monitor and investigate spoilage, recommending appropriate actions to reduce. 

• Co-ordinate with the F&B Manager and Executive Chef for performing recipe costings and recommended retail prices for food and beverage items. 

• Co-ordinate with other operating departments for performing costings and recommended selling prices. 

• Conduct monthly costings and ensure prompt submission of all month-end reports within deadlines. 

• Conduct and co-ordinate monthly stock takes of outlets and storerooms as well as operating equipment with relevant departments. 

• Conduct market price surveys in conjunction with the Purchasing Manager and Executive Chef. 

• Prepare monthly listing of slow moving and obsolete stock items with recommendations for action, ensuring the valid period of received items to minimize spoilage. 

• Execute and coordinate the inventory of operation equipment and fixed assets with related departments.  

• Calculate daily cost of sales with regard to officer’s checks and entertainment bills. 

• Work closely with the Purchasing Manager and Department Heads to minimize costs without sacrificing quality. 

• Monitor food cost of sales on a regular basis to ensure in line with budget.  

• Maintain good relations with other hotel departments. 

• Handle all requests and enquiries in a timely, efficient and friendly manner. 

• Minimize the risks of accidents and workers compensation costs by ensuring correct work practices are used and that the area is safe from hazards. 

• Carry out any other reasonable duties and responsibilities as assigned.

What are we looking for? 

A Manager – Cost serving Hilton Brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow: 

• University preferred Commerce degree in Accounting & Management. 

• At least 3 years of working experience as Cost Controller or higher in the hospitality industry. 

• Previous experience in a managerial operational accounting role. 

• Knowledge of cost control. 

• Proficient in Microsoft Office applications. 

• Mature and reliable person. 

• Able to lead, provide guidance and develop team members. 

• Possess an Accounting qualification. 

• Fluent in written and spoken English to meet business needs. 

• Flexible in relation to work hours. 

What will it be like to work for Hilton? 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travellers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!