Luxury Spa Sales Associate – Aria | MGM Resorts International

Job Description

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Are you passionate about enhancing the guest experience and driving sales in a luxury spa environment?  Aria is seeking a motivated Spa Sales Associate to join our distinguished team.  In this role, you will play a vital part in providing exceptional service while promoting and selling our premium spa treatments and products.  If you thrive in a high-end environment and are committed to excellence in service and sales, we invite you to apply and be a key player in our renowned spa team!

THE JOB: 

As a Spa Sales Associate at Aria, you will engage with guests to understand their needs, offer personalized recommendations, and ensure a seamless experience from start to finish.  Your expertise in our spa offerings and dedication to creating WOW moments will help you achieve sales goals and contribute to a memorable guest experience extending far beyond their stay with us.

THE STARTING PAY RATE:  $15.50 / Per Hour + 3% Commission on Sales

THE DAY-TO-DAY:

• Interact with all guests in a welcoming and friendly manner, using our SHOW Service Basics program to create exceptional WOW Moments
• Assist guests with their needs and actively drive sales
• Foster a sales-oriented environment to meet and exceed store goals
• Ensure a clean, safe shopping environment and manage product replenishment from the stock room to enhance the guest experience
• Take ownership of the guest experience and communicate any opportunities for improvement to Retail Management
• Adhere to all Retail, POS, and Cash Handling procedures

WHAT YOU’LL NEED:

• Must be 21 years of age or older
• Six (6) months of previous cash handling and retail experience
• Must be able to lift and carry 25 pounds
• High school diploma, GED or educational equivalent
• Must be able to work various shifts, including weekends and all holidays

THE IDEAL CANDIDATE:

• One (1) year of previous guest services experience
• Ability to maintain a high level of collaboration inside and outside of the Retail Division
• Experience in building customer relationships and the ability to maintain and grow a client book
• Excellent organizational skills to function effectively under time constraints and within established deadlines, with particular  attention to detail
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders
• Able to effectively communicate in English, in both written and verbal forms

THE PERKS & BENEFITS:

• Free meals in our Aria employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Professional and personal development opportunities through employee programs and network groups
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

Are you ready to JOIN THE SHOW? Apply today!