Linen Room Attendant | Doubletree by Hilton
Job Description
A Linen Attendant / Houseman is responsible for ensuring room linens are stocked to provide an excellent guest and member experience while managing guest issues and performing regular laundry tasks.
What will I be doing?
As a Linen Attendant / Houseman, you are responsible for ensuring guest room linens are stocked to deliver an excellent Guest and Member experience. A Linen Attendant / Houseman will also be required to manage guest issues and perform regular laundry tasks. Specifically, you will be responsible for performing the following tasks to the highest standards:
· Keep warehouses stocked with linen
· Manage customer service issues quickly and effectively
· Undertake regular laundry tasks, for example, separating dirty linens and folding sheets and towels.
· Comply with hotel security, fire regulations and all health and safety legislation
What are we looking for?
A Linen Attendant / Houseman serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:
- Positive attitude
- Good communication skills
- Committed to delivering high levels of customer service
- Excellent grooming standards
- Ability to work on own or in teams
What will it be like to work for Hilton?
Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!
