Learning Experience Associate | Hilton Corporate

Job Description

***This role is based at our corporate office in McLean, VA***

This is your chance to be part of a Corporate Human Resources team at a top global hospitality company!  As a Learning Experience Associate, you will partner with our business leaders to attract, retain, and develop Hilton’s most important asset, our Team Members. On the Global Learning team reporting to the Senior Manager of Learning Experience Design, you will work on projects including supporting learning programs for our corporate and hotel Team Members. This person will help with the procurement, administration, and launch of training through project management, Hilton University registrations, and metrics/analytics.

 
HOW WE WILL SUPPORT YOU

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to programs and benefits such as:

• Go Hilton travel program: 100 nights of discounted travel with room rates as low as $40/night
• Hilton Shares: Our employee stock purchase program (ESPP) – you can purchase Hilton shares at a 15 percent discount
• Paid parental leave for eligible Team Members, including partners and adoptive parents
• Mental health resources including free counseling through our Employee Assistance Program
• Paid Time Off (PTO)
• Learn more about the rest of our benefits

At Hilton, we believe every Team Member is a leader. We are committed to offering leadership development opportunities and programs through every step of a Team Member’s career journey and at every level, both in our hotels and across corporate. 

**Available benefits may vary depending upon terms and conditions of employment and are subject to the terms and conditions of the plans.

HOW YOU WILL MAKE AN IMPACT

Your role is important and below are some of the fundamental job duties that make your work unique.

What your day-to-day will be like:

• Help manage the educational content and learning initiatives for the Global Learning & Development Team.
• Oversee the administration and reporting within the Learning Management System, along with the development and upkeep of associated educational technologies.
• Contribute to the design, rollout, and continuous enhancement of learning programs and related projects.
• Generate tailored reports that deliver meaningful insights into the learning and development processes.
• Ensure the systematic organization, accuracy, and accessibility of all reports for key stakeholders.
• Monitor and evaluate training outcomes by analyzing course completions, learner participation, and performance metrics.

How you will collaborate with others:

• Partner with the learning analytics team to delve into educational data, discern patterns, and offer insights that enhance learning achievements.
• Liaise with the HR Technology Team to architect and implement sophisticated hybrid learning programs.

What projects you will take ownership of: 

• Spearhead the development of comprehensive support materials and training modules for the effective use of our learning technology systems and Learning Management System.
• Evaluate new features within the LMS and strategize their implementation to maximize benefits for our team members.

WHY YOU’LL BE A GREAT FIT

You have these minimum qualifications:

• One (1) year of Corporate or Hospitality experience.
• Proficiency with MS Office Suite including Microsoft Word, Excel, PowerPoint, and Outlook.

It would be useful if you have:

• Three (3) years of experience in a Corporate or Hospitality environment and/or Learning and Development organization.
• Familiarity with working in a global, matrixed organization.
• Proficiency in SharePoint.
• Two or more years of experience with Learning Management Systems, such as Cornerstone SBX or SuccessFactors Learning.

WHAT IT IS LIKE WORKING FOR HILTON

Hilton, the #1 World’s Best Workplace, is a leading global hospitality company with a diverse portfolio of world-class brands. Dedicated to filling the earth with the light and warmth of hospitality, we have welcomed more than 3 billion guests in our more-than 100-year history. Hilton is proud to have an award-winning workplace culture and we are consistently named among one of the World’s Best Workplaces. Check out the Hilton Careers blog and Instagram to learn more about what it’s like to be on Team Hilton!

It is the policy of Hilton to employ qualified persons without regard to color, race, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth and related medication conditions), gender identity or gender expression, sexual orientation, marital status, military service, status as a protected veteran, disability, protected medical condition as defined by applicable law, genetic information, or any other protected group status as defined by and subject to applicable federal, state and local laws. 

We provide reasonable accommodations to qualified persons with disabilities to perform the essential functions of the position and provide other benefits and privileges of employment in accordance with applicable law.  Please contact us if you require an accommodation during the application process.