Lead Barista – Starbucks – Luxor | MGM Resorts International

February 22, 2024

Job Description

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Become one of the stars behind the show and become part of the world's most powerful entertainment brands. Our Company has one exciting mission: To Entertain the Human Race.

PRIMARY PURPOSE:

As a Lead Barista (Lead Fountain Worker), you will be responsible for maintaining the dining area as well as leading the Fountain Worker I and II.  You will also set the stage for guest experience with your welcoming smile and service. By understanding their unique stories and needs, you will own their experience to create WOW memories they will carry with them far and beyond their stay with us.

THE DAY-TO-DAY:

  • Lead, coach, and train a shift of approximately 3-12 employees
  • Knowledgeable with selling techniques and service delivery of items on the menu
  • Resolve guest complaints within scope of authority; otherwise, refer the matter to management, notify supervisor and/or Security of all unusual events, circumstances, missing items, or alleged theft
  • Take and place order, serve and garnish food and drinks efficiently and accurately in work areas as applicable
  • Pack and complete order per guests’ preference with necessary condiments
  • Perform opening and closing duties based upon shift assignment
  • Unload warehouse orders and stock the orders to designated storage maintaining organization, stock and replenish supplies and machines as needed
  • Maintain the cleanliness, sanitation, and the appearance of the front and back of house area, clear tables and counters; sweep and maintain the cleanliness of the dining area without interfering with the comfort of guests
  • Establish par levels for daily orders and complete daily order sheet
  • Perform other job-related duties as requested

A GREAT CANDIDATE:

  • Must be at least 18 years of age
  • Preferably has 6 months of experience working in a similar high volume food establishment
  • Is knowledgeable of menu items, including mixing and serving beverages, standard beverage recipes, preparation methods, glassware, garnishes, products, menu items, supplies and equipment
  • Has knowledge of standard kitchen equipment, including, but not limited to toasters, refrigerators, and coolers, slicers and beverage machines
  • Is knowledgeable of health, safety and sanitation regulations
  • Has basic computer skills and experience with varied Point of Sale (POS) systems
  • Responds appropriately to guests needs with a sense of urgency
  • Has excellent customer service skills as well as interpersonal skills to deal effectively with all business contacts
  • Is able to lead and mentor a team

 THE PERKS & BENEFITS:

  • Wellness incentive programs to help you stay healthy physically and mentally
  • Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
  • Free meals in our employee dining room
  • Free parking on and off shift
  • Healthcare, financial, and time off benefits
  • Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!

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