Housekeeping Supervisor | Rose Wood

December 12, 2023

Job Description

We are currently looking for a Housekeeping Supervisor to join our Rosewood Munich team. Our Housekeeping Supervisor coordinates and assists housekeeping associates in providing exceptionally clean, neat and well-maintained guest rooms and corridors.

Essential Duties and Responsibilities:

  • Ensure that the high standard of cleanliness and quality is maintained as well as audit team for productivity figures.
  • Receive daily worksheets for Room Attendants and briefing from Executive Housekeeper acting as Room Admin in allocating the house every morning.
  • Read the Housekeeping logbook every day for any noted relevant to their areas of that needs their attention or response.
  • Ensure that guest corridors, guest lift areas as well as pantries and service areas are kept clean and tidy.
  • Resolve guest complaints, response to all guest problems and correspondence. Ensuring guest satisfaction.
  • Check and assist in maintaining as accurate and proper inventory of all stocks, guest supplies, linen, etc. to prevent pilferage or losses of any nature.