Housekeeping Supervisor | IHG Army Hotels

Job Description

JOB OVERVIEW:

This challenging position has overall responsibility for supervising and inspecting the work or assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests. 

• Assist with scheduling and room assignments to ensure proper coverage while you ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.  
• Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, good repair.
• Controls expenses and minimize waste within all areas of housekeeping.  
• Complete paperwork and closing duties such as filling out supply requisitions, maintenance request forms, updating log books etc. 
• May perform all housekeeping duties necessary including making beds, vacuuming and cleaning guest rooms to ensure guest satisfaction.  
• May regularly assist with deep cleaning projects.

REQUIREMENTS:  

High School Diploma or equivalent plus 1-2 year lead housekeeping experience, preferably in a hotel of a similar size and complexity, including some supervisory training/experience.  This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, and frequently bending, stooping and kneeling.

• Must be able to work a flexible schedule (AM/PM, weekends/holidays)
• Must have excellent hospitality skills
• Must have excellent communication skills

The hourly pay range for this role is $16.39-$28.36. This range is only applicable for jobs to be performed in Washington State. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits eligible to employees.  

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

JOB OVERVIEW:

This challenging position has overall responsibility for supervising and inspecting the work or assigned room and/or public area attendants to ensure product quality standards are met and that optimum service is provided to hotel guests. 

• Assist with scheduling and room assignments to ensure proper coverage while you ensure all staff are properly trained and have the tools and equipment needed to effectively carry out their respective job duties.  
• Inspects storage rooms and room attendant carts for neatness, cleanliness, adequate supplies, good repair.
• Controls expenses and minimize waste within all areas of housekeeping.  
• Complete paperwork and closing duties such as filling out supply requisitions, maintenance request forms, updating log books etc. 
• May perform all housekeeping duties necessary including making beds, vacuuming and cleaning guest rooms to ensure guest satisfaction.  
• May regularly assist with deep cleaning projects.

REQUIREMENTS:  

High School Diploma or equivalent plus 1-2 year lead housekeeping experience, preferably in a hotel of a similar size and complexity, including some supervisory training/experience.  This job requires ability to perform the following: carrying or lifting items weighing up to 50 pounds and pushing and/or pulling approximately 200 pounds, frequently standing up and moving about the facility, frequently handling objects and equipment to maintain the facility, and frequently bending, stooping and kneeling.

• Must be able to work a flexible schedule (AM/PM, weekends/holidays)
• Must have excellent hospitality skills
• Must have excellent communication skills

The hourly pay range for this role is $16.39-$28.36. This range is only applicable for jobs to be performed in Washington State. This is the lowest to highest pay scale we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee’s pay position within the pay range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and any other benefits eligible to employees.  

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company’s sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.