Housekeeping Overnight Supervisor | Accor

Job Description

At The Rimrock it is our vision is to be the most desired hospitality experience in the Canadian Rockies for guests and employees alike.

We welcome colleagues like an extension of our guests — individuals who travel from around the world to explore the Canadian Rockies. As an employee, you will live and work with a very diverse team in one of the most beautiful settings in the world, creating unforgettable memories on and off duty. Learn more at: https://www.rimrockcareers.com/career-opportunities

Ensuring all public and staff areas of the hotel are cleaned and serviced to 4 Diamond standards. 

Duties and Responsibilities

• Clean and inspect public areas according to Hotel standards, including washrooms, stairwells, lobby, spa, and restaurants.
• Coordinate cleaning priorities and special assignments including deep cleaning projects in all public areas.
• Train and mentor Night Cleaners.
• Document and perform regular performance reviews for Night Cleaners.
• Replenish supplies and amenities in public and staff washrooms, placing inventory orders as needed.
• Report maintenance problem to Engineering department.
• Train all night cleaners on hard-surface-flooring and carpet cleaning equipment including heavy equipment such as a tomcat, carpet extractor, etc.
• Participate in large deep cleaning projects in public spaces.
• Be knowledgeable in Health & Safety, WHMIS, MSDS, and PPE and the safe use of housekeeping chemicals and equipment and ensure all staff follow safety procedures.
• Provide a safe and healthy environment for both guests and staff.
• Be familiar with hotel facilities and knowledgeable of hotel emergency procedures, assisting as needed.

• Completion of Grade 12 or equivalent
• One year of experience working in a leadership role
• Previous housekeeping or janitorial experience is preferred
• Able to meet the physical demands of the position
• Self-motivated and able to work with limited supervision
• Excellent communication and organizing skills
• Able to work well under pressure in a fast-paced environment
• Able to focus attention on guest needs and to remain calm and courteous at all times
• Creates a motivating work environment 
• Available to work an overnight shift from 10:45 pm to 7:15 am
   

Job Perks & Benefits:

• Complimentary meal in our staff cafeteria each shift
• Access to Employee Travel Program
• Discounts on hotel food & beverage, spa, and golf memberships

Inclusion & Diversity

We want every employee to feel valued, appreciated, and free to be themselves at work and in housing. Banff National Park draws individuals from all around the world to visit, work, and live. Our location naturally fosters a diverse workforce and new employees can see themselves represented throughout the hotel, regardless of cultural origin, gender identity, religion, physical abilities, sexual orientation or age. As an organization, we know we can always strive to be better and intentional acts of inclusion are key to achieving our mission. We value a wide range of skills, experiences, and backgrounds and encourage all qualified candidates to apply. If you are contacted by a recruiter, please let them know if you need an accommodation during the recruitment process.