Housekeeping Manager | Rose Wood

January 11, 2024

Job Description

We are currently looking for a Housekeeping Manager to join our Management Team at Rosewood London. The Housekeeping Manager is entrusted with overseeing all areas and associates of the Housekeeping operation in close liaison with the Director of Housekeeping and  Assistant Director of Housekeeping. 

Key expectations of this role 
  • Taking part in engaging with guests, associates and business partners to meet and exceed their needs.
  • Acting as a coach and mentor to your allocated associates to ensure high engagement levels, people development and highest associate retention to strengthen the company culture.
  • Managing cost and revenue in your assigned areas of the Housekeeping department without impact on brand, or quality standards.
  • Proactively attracting and selecting talent for the department in line with company procedures and culture.
  • Experience at managerial level within a large luxury hotel environment. 
  • A good understanding of leading and developing people effectively.
  • Possessing an analytical mindset and base decisions on available data
  • Proven strategic project management and delegation skills.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
  • 28 days paid holidays per annum including Bank Holidays, increasing to up 35 over time
  • Company pension scheme and life assurance
  • 12 complimentary room nights and F&B discount worldwide
  • Career development opportunities
  • Free meals on duty
  • Season ticket loan