Housekeeping Desk Coordinator | Four Season

Job Description

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Open since May 2019, in the information technology capital of India, Four Seasons Hotel Bengaluru at Embassy ONE provides a preferred address for both business and leisure travellers, and the highly personalized, anticipatory service that Four Seasons guests expect and value around the world. Designed to reflect a sense of its location, the Hotel’s design merges nature and architecture in an homage to Bengaluru’s reputation as the Garden City. Four Seasons Hotel Bengaluru at Embassy ONE is located in one of the city’s most dynamic development that includes Four Seasons Private Residences, premium grade office space, sophisticated retail, dining and entertainment.

About the role: 

What you will do

• Anticipates guest needs and takes ownership of guest concerns and requests; acts decisively to ensure guest satisfaction.

• Offers a special service touch when an opportunity is presented.

• Attends to guest and internal customers calls and coordinates with concerned departments to ensure timely and efficient service delivery.

• Ensures follow up on maintenance requirements in the areas assigned.

• Coordinates the work of the third party service providers.

• The ability to perform other tasks or projects as assigned by hotel management and staff. 

What you bring

• Has 2-3 years of relevant experience in 5 star luxury hotels or resorts.

• Possesses excellent English, computer, organization and filing skill.

• Strong organization skills and an eye for attention to detail  

• Technical education in Hospitality is preferred.

 What we offer: