House Person | Hilton Hotels & Resorts

Job Description

A House Person is responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience.

What will I be doing?

As a House Person, you are responsible for general cleaning and maintaining housekeeping stores to deliver an excellent Guest and Member experience. A House Person will also be required to greet guests and ensure corridors are kept tidy. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Greet guests in public areas and rooms in a warm and friendly manner
• Ensure corridors are kept clear at all times
• Achieve positive outcomes from guest queries in a timely and efficient manner
• Maintain Housekeeping stores in a clean and tidy state, ensuring they are locked at all times
• Carry out lost property procedures
• Ensure chemicals are used and stored correctly
• Report maintenance issues
• Comply with hotel security, fire regulations and all health and safety legislation
• Dispose of waste accordingly
• Be environmentally aware

What are we looking for?

A House Person serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Positive attitude
• Good communication skills
• Ability to work under pressure
• Ability to work on own or in teams
• Commitment to deliver high levels of service to guests
• Methodical and well organised

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous experience in similar role

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!