Head waiter HDR | Rose Wood
Job Description
Role
We are currently looking for a Head Waiter to join our supervisory team in Holborn Dining Room at Rosewood London. Our Head Waiters are entrusted with coordinating the restaurant floor team of your assigned section to deliver an efficient and guest focussed service during breakfast, lunch and dinner.
Key expectations of this role are
- Ensuring that all aspects of the guest experience are delivered in your section according to Rosewood standards with support from Food Runners and Waiters.
- Coordinating the restaurant floor team of your section to deliver an engaging, refined and intuitive service.
- Having a thorough knowledge of all products offered by the restaurant to be able to maximise sales.
- Effectively communicating, prioritising and delegating tasks in a high-pressure environment.
Profile
- The ability to work in a team and build relationships with the others.
- Being organised and proactive in managing your tasks.
- A good understanding of how to supervise Food Runners and Waiters.
- Having a passion for guest service and taking ownership of the guest experience.
All our associates have the opportunity to live by our guiding philosophy which captures the essence of our culture RELATIONSHIP HOSPITALITY. Heartfelt interactions are our lifeblood. A desire to build genuine, rewarding and lasting relationships with everyone we meet comes naturally to us – it’s our Calling.
Benefits
- 28 days paid holidays per annum including Bank Holidays
- Company pension scheme
- 12 complimentary room nights and F&B discount worldwide
- Career development opportunities
- Free meals on duty
- •Season ticket loan
About Holborn Dining Room
A grand brasserie set in the heart of London, Holborn Dining Room serves up Seasonal British cuisine with a twist in a vibrantly bustling dining salon. Combining reclaimed oak with antique mirrors, red leather banquettes with tweed detailing, and two antique patina copper-topped bars.
