Guest Service Agent | Radisson Blu
Job Description
Join a world of Moment Makers – RadissonBlu is coming to Sheffield this Summer!
Are you a sophisticated host with aninstinctive ability to anticipate our guests’ needs by being in the right placeat the right time and delivering an experience that is beyond expectation? Arecreating memorable moments for our guests in your DNA?
As an integral part of the pre-opening team, youwill work proactively to ensure guest satisfaction and the smooth running ofoperational departments including Food & Beverage, Meeting & Events& Front Office.
You will join a team that exudes our Yes I Can! spiritand who are passionate about delivering incredible service; where we believe that anything is possible,whilst having fun in all that we do!
What We Offer Our Guest Service Agents
We aim to be as good a place to work as we are to stay. That is why we offer acompetitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travellingand staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. Withus you will benefit from a wide range of development offers supporting yourlearning & growth right from your onboarding. This includes an individualdevelopment plan and unlimited access to more than +20K learning modules &programs through Radisson Academy
• Participate and live Responsible Business every day together with our teammembers in the hotel and in the local communities where we work on creatingshared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *whereapplicable
Qualities We Are Looking For In Our Guest Service
• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward togetting to know you!
