General Manager – InterContinental Houston | InterContinental

Job Description

About Us  
IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world’s leading hotel and resort companies. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.

Five visionary brands make up our luxury collection.  These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels.   Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world.  

Having recently added a host of incredible properties to our portfolio, we now stand as one of the world’s leading luxury operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too. 

InterContinental Houston, Texas

An exceptional opportunity awaits a Luxury General Manager to take the helm at our AAA Four Diamond Award-winning hotel, the InterContinental Houston Texas. 

With 354 rooms and 4 F&B outlets including Safina, our signature Mediterranean restaurant, this property offers sophisticated comfort. Adjacent to the Texas Medical Center and near Rice University, the museum district, NRG Stadium, and downtown Houston, our location is ideal for both business and leisure travellers. 

We are looking for an Luxury Hotel General Manager and leader with significant expertise working in luxury hotels within the US taking ownership of the day-to-day hotel direction, maximising financial returns, driving people development and empowering your team to create memorable guest experiences every step along the way.  

You will need proven expertise in how you deliver a true luxury and lifestyle guest experience alongside knowing how to position the brand in the market.  You will drive and seek out opportunities to improve commercial performance and owner returns.  

You will be a natural people leader, able to build trusting relationships that encourages and motivates your workforce.  You will develop a culture of innovation within your team and be commercially focussed, with a futuristic vision. 

A little taste of your day-to-day:
 

• Leading the commercial and operational activities of the hotel.  
• Lead and develop a business plan to drive owner returns.
• Recruiting, leading, managing and motivating a strong team, upskilling, recruiting, measuring and managing performance.
• Reviews and implements strategic initiatives to drive commercial performance across the Hotel and its facilities.
• Prioritises relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities.

  What we’d like from you:
   

• Substantial prior upper luxury hotel general management experience within the US market. 
• Strategically focused and proven success in driving commercial returns. 
• Genuine team development, guest, and owner focus.
• Excellent communication skills. 
• Must speak fluent English. 
• Experience of Houston market preferred. 

What we offer you  
At IHG we give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts.  

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.    

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you will become part of our ever-growing global family.  
 

About Us  
IHG Hotels & Resorts is one of the largest hotel companies in the world with a family of 18 brands. We are one of the world’s leading hotel and resort companies. Our purpose – True Hospitality for Good – comes to life in every one of our collections. With luxury and lifestyle, we are taking it to new heights.

Five visionary brands make up our luxury collection.  These are Intercontinental, Regent Hotels, Six Senses, Vignette Collection and Kimpton Hotels.   Individually, they are icons. Together, they bring unforgettable and unparalleled experiences to travellers in over 430 hotels and resorts in 100 countries around the world.  

Having recently added a host of incredible properties to our portfolio, we now stand as one of the world’s leading luxury operators. Our growth and ambitions have given us an incredible opportunity. We are ready to redefine what luxury means, not just for our guests for but for our entire industry too. 

InterContinental Houston, Texas

An exceptional opportunity awaits a Luxury General Manager to take the helm at our AAA Four Diamond Award-winning hotel, the InterContinental Houston Texas. 

With 354 rooms and 4 F&B outlets including Safina, our signature Mediterranean restaurant, this property offers sophisticated comfort. Adjacent to the Texas Medical Center and near Rice University, the museum district, NRG Stadium, and downtown Houston, our location is ideal for both business and leisure travellers. 

We are looking for an Luxury Hotel General Manager and leader with significant expertise working in luxury hotels within the US taking ownership of the day-to-day hotel direction, maximising financial returns, driving people development and empowering your team to create memorable guest experiences every step along the way.  

You will need proven expertise in how you deliver a true luxury and lifestyle guest experience alongside knowing how to position the brand in the market.  You will drive and seek out opportunities to improve commercial performance and owner returns.  

You will be a natural people leader, able to build trusting relationships that encourages and motivates your workforce.  You will develop a culture of innovation within your team and be commercially focussed, with a futuristic vision. 

A little taste of your day-to-day:
 

• Leading the commercial and operational activities of the hotel.  
• Lead and develop a business plan to drive owner returns.
• Recruiting, leading, managing and motivating a strong team, upskilling, recruiting, measuring and managing performance.
• Reviews and implements strategic initiatives to drive commercial performance across the Hotel and its facilities.
• Prioritises relationships with guests and external contacts such as current and potential clients, government officials, travel industry representatives, suppliers and local communities.

  What we’d like from you:
   

• Substantial prior upper luxury hotel general management experience within the US market. 
• Strategically focused and proven success in driving commercial returns. 
• Genuine team development, guest, and owner focus.
• Excellent communication skills. 
• Must speak fluent English. 
• Experience of Houston market preferred. 

What we offer you  
At IHG we give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including impressive room discounts.  

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.    

IHG gives every member of the team the room they need to belong, grow, and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.  

So, join us and you will become part of our ever-growing global family.