General Manager – Garrison | Accor

General Manager
Austin, Texas, United States
August 6, 2024

Job Description

Company Description

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/
Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

Job Description

Garrison is our signature dining experience centered around open flame and Texas Post Oak. Our service and food is exceptional, and the experiences we deliver are second to none. Come join the Forbes 4 star rated Garrison venue and become part of something truly special.

This position will oversee the day to day operations of Garrison.  It is a unique and exciting roll where you will be asked to bring your creativity and spirit of hospitality to bear on a daily basis.  Passion about great service and an investment in consistent excellence is a must for this roll. Reporting to the Food & Beverage Director, responsibilities and essential job functions include but are not limited to the following:               

  • Consistently offer professional, friendly and engaging service  

  • Lead the day to day operation of the department ensuring all service standards are followed  

  • Produce and implement creative promotional programs within this outlet with the goal of increasing revenues  

  • Conduct monthly departmental meetings  

  • Ensure the department achieves its financial and operational targets  

  • Adhere to the annual budget and administer it in a fiscally responsible manner  

  • Monitor food, beverage, labour and operating expenses throughout the department  

  • Monitor all guest service standards, constantly seeking ways to improve product and service as well as increase volumes and profits  

  • Select, train and develop colleagues to ensure timely recruitment and career growth  

  • Balance operational, administrative and colleague needs  

  • Ensure there is a cohesive relationship with culinary 

  • Follow department policies, procedures and service standards  

  • Follow all safety policies   

  • Other duties as assigned 

Your team and working environment:

Garrison is a small group of dedicated, passionate, and culture driven individuals who are excited to deliver a unique and precise experience to every guest.

What is in it for you:

  • Paid time off
  • Medical, Dental and Vision Insurance, 401K
  • Complimentary shift meal
  • Employee benefit card offering discounted rates in Accor worldwide
  • Learning programs through our Academies and Educational Assistance for further development
  • Opportunity to develop your talent and grow within your property and across the world!
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:

  • Previous service experience an asset
  • Excellent communication and organizational skills
  • Strong interpersonal and problem solving abilities
  • Highly responsible & reliable
  • Ability to work well under pressure in a fast paced environment
  • Ability to work cohesively with fellow colleagues as part of a team
  • Ability to focus attention on guest needs, remaining calm and courteous at all times

Physical Demands

This position requires:

  • Constant standing and walking throughout shift
  • Frequent lifting and carrying up to 20 lbs
  • Occasional kneeling, pushing, pulling, lifting
  • Occasional ascending or descending ladders, stairs and ramps

Additional Information

Your team and working environment:
A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience, Feel Valued, Feel Sparked, We Are One

Our commitment to Diversity & Inclusion: 
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow’s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/ 

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

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