General Manager – Carbone – Aria | MGM Resorts International

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB:

The Restaurant General Manager is responsible for all aspects of the management of the assigned restaurants. They provide direction and leadership for the Assistant General Manager, Assistant Manager, and the Restaurant Service team consistent with the MGM brand. They are responsible for leading the team to achieve the operational and financial goals of the venue; driving covers and optimizing reservation channels; monitoring the performance, scheduling, and training of the staff; executing initiatives as implemented by property F&B leadership; maintaining the facilities in accordance with MGM Resorts service standards; and ensuring high customer satisfaction and an exceptional guest experience. All duties are performed in accordance with company policies and procedures.

THE DAY-TODAY:

• Owns, leads, and oversees daily restaurant operations, labor productivity, scheduling, inventory control, guest service standards, and execution and development of marketing strategies to produce both short-term and long-term profitability
• Co-own (with Executive Chef) the restaurant’s business plan and represent the restaurant in divisional, property, or corporate meetings.
• Responsible for the execution of policies, operating procedures, pricing initiatives, training programs, directives, menus, rules, and regulations for the restaurant staff
• Owns the restaurant’s execution of F&B and/or company-wide initiatives and programs
• Maintain the highest standards of health, sanitation, and cleanliness within all areas of Beverage
• Responsible for the completion of all company compliance training by the restaurant staff
• Manages Human Resources responsibilities for the Restaurant to include: creating a work environment that promotes teamwork, performance feedback (coaching and counseling), recognition, mutual respect, and employee satisfaction; quality hiring, training, and succession planning process that encompass the company’s diversity commitment; adherence to the company’s status quo third party representation philosophy; compliance with company policies, legal requirements, employment law, and collective bargaining agreements.
• Interacts with guests frequently to ensure satisfaction and enjoyment of the dining experience
• Reacts to any guest complaints and take any appropriate action
• Manages Restaurant’s guest feedback channels through approved company practices
• Collaborate with Executive Chef and culinary team to ensure a seamless service experience between the kitchen and dining room
• Maintains excellent knowledge of the venue’s food & beverage products, menu items, and equipment used to perform duties

WHAT YOU MUST HAVE:

• Bachelor's degree in a related field, or equivalent experience
• Two (2) or more years of prior relevant experience in fine dining restaurant

WHAT WILL MAKE YOU STAND OUT:

• Previous experience managing employees under a collective bargaining agreement
• Previous experience working in a high-volume restaurant or previous experience in a luxury or fine-dining restaurant
• Wine certification
• Collaboration with partnership restaurants

THE PERKS & BENEFITS:

• Wellness incentive programs to help you stay healthy physically and mentally.
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits including 401K Matching
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Are you ready to JOIN THE SHOW? Apply today!