Front Office Team Leader | Accor

Job Description

Company Description

Our mission at Ibis Budget Sheffield Centre- St Mary’s Gate is to create memorable moments for our guests, by connecting hearts from arrival to farewell.

A job, a career or a calling – whatever brings you here, we have something for you!

As part of our team you can have:

  • Free night stays in our UK hotels and 50% discount in any Accor Restaurant (T&C Applies)
  • Discounted hotel rates all over the world in Accor Hotels
  • Continuously learn and develop yourself with our Accor Academy
  • Support your wellbeing in your professional and personal lives
  • Grow your experience anywhere. Explore limitless opportunities across 5000 hotels in over 100 countries
  • Participate actively in initiatives to build a more inclusive and sustainable world
  • And many more benefits and perks : Our objective is simple: make you grow and give you the spark to unleash your personality

Job Description

As our next Reception Team Leader, you… 

Provide guidance and support to the Reception team, helping them to achieve their potential and accomplish overall departmental objectives. 

Assist in effectively running the front office operations with a hands-on approach. 

Help guests and create positive experiences. 

Are confident in all aspects of guest relations, receiving and recognising all guests including those who require special attention. 

Maintain strong working relationships and communicate with all departments. 

Work duty manager shifts as and when required.

Additional Information

One more thing…

By working at the Ibis Budget Sheffield Centre- St Mary’s Gate you will be part of the Accor network, worldwide hospitality leader. With us, you can be all you are, work with purpose, grow, learn, enjoy and explore Accor’s limitless opportunities. Discover our Talent stories at heart-of-hospitality.com or on Instagram @heart.of.hospitality

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent, creating an environment where everyone feels they belong.

Location