Front Office Manager | Accor

Job Description

Job Description

•Recruit, train, and supervise front office staff, including front desk agents, concierge, and bell staff.

•Provide leadership, guidance, and ongoing training to ensure a high level of customer service.

•Ensure a warm and welcoming atmosphere for guests from check-in to check-out.

•Address guest inquiries, concerns, and special requests promptly and professionally.

Work Experience

•Proven experience in front office management within the hospitality industry.

•Experience in 5 star Luxury hotels

•Strong leadership and interpersonal skills.

•Excellent communication and customer service skills.

•Detail-oriented with strong organizational and multitasking abilities.

Benefits

•Sponsor visa and work permit by company (Expat)

•Service charge eligibility

•Employees discounted rates in Accor Hotels worldwide

•Develop your talent through learning programs by Accor Academy

•Opportunity to grow within your properties and across the world

•Ability to contribute to local community and make a difference through our Cooperate Social Responsibility activities.