Food Runner at CUT Restaurant by Wolfgang Puck | Rose Wood

January 25, 2024

Job Description

Competitive Benefits: 

  • Free Parking (if available)
  • Medical, Dental, Vision Benefits 
  • Competitive Pay Rates 
  • 401k Plan and after 1 year up to 3% Match 
  • Paid Time Off (Vacation, Holidays, Sick and more) 
  • Complimentary Room Nights- up to 12 
  • Restaurant Discount- 50% off F&B 
  • Complimentary Meal during your shift 
  • Life Insurance and AD&D 
  • Complimentary Short-Term Disability 
  • Long-Term Disability 
  • Pre-tax commuter benefits 
  • Flexible schedules 
  • Tuition Reimbursement up to $500 per year 
  • A clear career pathway – career advancement opportunities 


Relationship Hospitality. It’s in the genes. Some just have it; a natural desire to deliver meaningful and heartfelt experiences. It’s a calling. At Rosewood Hotel Group we work instinctively and from the heart, to master and elevate our craft. Together, we push the boundaries to impart magic into every day. We care for people, and make it our purpose to build long-lasting, genuine relationships. Here, we do what we were born to do. Here, we answer The Calling. 


Food Runner at CUT Restaurant by Wolfgang Puck

Overview: To deliver all quality food and beverage service to guests courteously and efficiently.  Maintain cleanliness of tables, service areas and equipment.  Stock all wares and equipment needed for service.

Responsibilities:

  • Maintain complete knowledge of and comply with all departmental policies, service procedures and standards.
  • Ensure that standards are maintained at a superior level on a daily basis.
  • Assist customers with their orders by explaining specials, meals, and drinks, and make recommendations.
  • Deliver food orders to guests in a timely manner.
  • Accurately explain food orders to guests, with specific attention to allergies and special requests.
  • Help the servers set up tables by placing appropriate tableware, eating utensils, decorations, and napkins.
  • Uphold our food health safety and sanitation principles.
  • Occasionally check on customers to handle any impromptu requests or issues.
  • Remove dirty dishes from the table.
  • Inform servers and management on customer feedback.
  • The list of responsibilities is illustrative only and is not a comprehensive listing of all functions and tasks performed by this position. The company reserves the right to add, remove or alter duties when business needs dictates.

QUALIFICATIONS:

  • Experience: Minimum of 2 years’ of experience as a food runner or server in a luxury or 4- to 5- star restaurant. 
  • Education: High school diploma or equivalent education preferred. 
  • General Skills: Must be able to perform job functions with attention to detail, speed and accuracy; prioritize, organize and follow-up; be a clear thinker, remaining calm and resolving problems using good judgment; follow directions thoroughly; understand our guest’s service needs; work cohesively with co-workers as part of a team; work with minimal supervision; maintain confidentiality of guest/ associate information and pertinent hotel data. 
  • Schedule: Flexible availability is required for this position to include AM and PM shifts-days, nights, weekends and holidays.
  • Technical Skills: Ability to understand guests’ service needs; ability to be well organized, maintain concentration and think clearly when providing service to guests within any given period of time; ability to focus attention on details; ability to access and input information into P.O.S. system; ability to maintain good coordination while serving orders quickly; ability to exert physical effort in transporting food and beverage to guests; ability to endure abundant physical movements throughout the work areas; ability to perform job functions with minimal supervision; ability to work cohesively with co-workers as part of a team. 
  • Language: Required to speak, read and write English, with fluency in other languages preferred. 
  • Physical Requirements: Must be able to exert physical effort in transporting a minimum of 35 pounds, endure various physical movements throughout the work areas; reach up and down, push and pull, remain standing stationary for long periods of time throughout work periods, and satisfactorily communicate with guests and co-workers to their understanding.
  • Licenses & Certifications: Minimum 21 years of age to serve alcohol.

Rosewood Washington DC requires all employees to be fully vaccinated against COVID-19, and applicants are required to submit proof of vaccination prior to starting employment. In accordance with the law, Rosewood Washington DC will accommodate employees who cannot be administered the COVID-19 vaccine for medical or religious reasons, and applicants should contact the Director of Talent and Culture if they have questions about this requirement or wish to request an accommodation.

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