Fine Dining Host Person – L’Atelier – MGM Grand | MGM Resorts International

F&B Services
Las Vegas, New Mexico, United States
August 20, 2024
Part Time

Job Description

The SHOW comes alive at MGM Resorts International

Become one of the stars behind The SHOW and become part of the world’s most powerful entertainment brands. Our Company has one exciting mission: To entertain the human race.

THE JOB:

The Fine Dining Host at L'Atelier plays a crucial role in crafting a memorable experience by warmly welcoming guests and infusing the atmosphere with their vibrant personality. They ensure the restaurant is immaculate, organized, and well-stocked, all to deliver an exceptional dining experience that leaves a lasting WOW impression on every guest.

STARTING RATE: $20.936 an hour

RESTAURANT HOURS: Sunday, Monday, Thursday to Saturday: 5pm to 9pm

                                          Tuesday to Wednesday: Closed

RESTAURANT LINK: L'Atelier De Joël Robuchon (mgmresorts.com)

THE DAY-TO-DAY:

  • Reservation Coordination: Collaborate with Restaurant Reservations to handle special orders and guest requests, ensuring all details are communicated promptly to management.

  • Guest Information: Stay informed about daily activities, in-house groups, table setups, and key restaurant details such as hours, price range, and dress code to provide accurate information to guests.

  • Welcoming Atmosphere: Greet guests warmly and promptly upon arrival to create a welcoming environment.

  • Call Management: Manage incoming calls, maintain an accurate reservation count, and handle the reservation book efficiently.

  • Menu Maintenance: Ensure menus are current and replace any worn-out menus in a timely manner.

  • Guest Feedback: Communicate guest needs to the kitchen and management, provide feedback on guest experiences, and assist management in ensuring seamless service and high-quality standards.

  • Waiting Guest Updates: Regularly check on waiting guests, update them on their status, and keep them informed about table preparations.

  • Work Area Cleanliness: Maintain cleanliness, sanitation, and organization in assigned work areas, ensuring a hygienic and inviting environment for guests.

  • Podium Shutdown: Properly shut down the podium at the end of the shift and forward calls to the voicemail system.

  • Additional Duties: Perform other job duties as requested.

MINIMUM REQUIREMENTS:

  • Work Schedule: Work varied shifts, to include weekends and holidays.

THE IDEAL CANDIDATE:

  • Fine Dining Experience: Possesses previous experience in a fine dining environment, understanding the nuances of high-end service and maintaining an elevated standard of guest interactions and presentation.

  • Exceptional Phone Etiquette: Demonstrates clear, professional, and courteous phone communication skills, handling inquiries and reservations with confidence and efficiency.

  • Outstanding Customer Service: Provides a warm and welcoming experience for guests, effectively addressing their needs and resolving any issues to ensure a high level of satisfaction.

  • Proficient in MS Office: Skilled in using MS Office applications (Word, Excel, Outlook) for managing reservations, tracking guest information, and performing administrative tasks.

  • Experienced with POS Systems: Familiar with POS systems for processing reservations, managing guest information, and coordinating with the kitchen and staff to ensure smooth service.

  • Strong Organizational Skills: Capable of managing multiple tasks and priorities, maintaining accurate records, and ensuring timely and effective communication with both guests and team members.

THE PERKS & BENEFITS:

  • Wellness Incentives: Programs designed to support your physical and mental health.

  • Health & Income Protection: Access to health and income protection benefits for eligible employees.

  • Employee Discounts: Access to discounts on hotel stays, dining, retail, entertainment, and with company partners for travel, electronics, and more.

  • Free Meals: Complimentary meals provided in our employee dining room.

  • Free Parking: Free parking available both on and off shift.

  • Development Opportunities: Access to professional and personal development programs, networking events, and community volunteer opportunities.

Are you ready to JOIN THE SHOW? Apply today!

Location

Related Jobs